Problem

Possible Solution

Images have black background bleed- through

When scanning translucent documents, black bleed-through may be displayed on the image. To minimize this, adjust the Contrast value or select Draft (Fixed) TWAIN or Fixed Processing in ISIS to improve the image or use the Kodak White Background Strip Accessory.

Error code listing

Following is a list of messages and corrective actions you can take if one of the following messages is encountered.

Error

Message

Description

2

Scanner failed initialization

 

 

 

 

3

Multi-feed detected

A multi-feed was detected due to a length checking condition or

 

 

multi-feed condition. Depending on how your scanner is set up,

 

 

you may need to restart the scanner. Check your PC monitor to

 

 

verify your images to be sure no documents were overlapped and

 

 

need to be rescanned.

 

 

 

4

Multi-feed detected, transport

A multi-feed was detected due to a length checking condition or

 

stopped

multi-feed condition. Depending on how your scanner is set up,

 

 

you may need to restart the scanner. Check your PC monitor to

 

 

verify your images to be sure no documents were overlapped and

 

 

need to be rescanned.

 

 

 

5

Jam in transport

A document is lodged in the scanner. Clear the paper path by

 

 

opening the scanner cover, removing the lodged document,

 

 

closing the scanner cover.

 

 

 

6

Calibration succeeded

Informational message. The scanner has been successfully

 

 

calibrated.

 

 

 

7

Calibration failed

Informational message. A calibration was performed and failed.

 

 

 

28

Ultrasonics calibration succeeded

Informational message. The scanner has been successfully

 

 

calibrated.

 

 

 

29

Ultrasonics calibration failed

Informational message. A calibration was performed and failed.

 

 

 

33

Call Service.

The scanner detected an error that cannot be resolved. Contact

 

 

Service.

 

 

 

44

Refeed document set

• The documents are too close together as they enter the scanner.

 

 

Replace the separation roller tires.

 

 

• One or more documents that passed through the transport were

 

 

not scanned. Refeed all documents for which images were not

 

 

obtained.

 

 

 

57

Reset scanner

An error occurred that the scanner cannot resolve without

 

 

recycling the power to the scanner. Turn the scanner off, then

 

 

back on again. If the error persists, call Service.

 

 

 

104

A-61560 June 2006

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Kodak i1200 manual Error code listing, Error Message Description