Conference Manager Configuration

Field

Description

 

 

RMX Conference IVR

 

 

 

Override default conference IVR

Links this template to the specific conference IVR service selected in the list

service

below.

 

Note: The Polycom MCU conference IVR service is separate and distinct

 

from the RealPresence DMA system’s SIP-only shared number dialing feature

 

(see Shared Number Dialing on page 220).

 

For most purposes, this option should not be selected. That enables the

 

system to choose one of two defaults, depending on whether callers need to

 

be prompted for passcodes. If you do select this option, be sure the IVR

 

service you select is appropriate for the users who will use this template. See

 

your Polycom MCU documentation for information about conference IVR

 

services.

 

 

Conference IVR service

The list contains the names of all the conference IVR services available on the

 

currently connected MCUs. If an IVR service is only available on some of the

 

connected MCUs, its entry shows how many of the MCUs have that IVR

 

service (for instance, 2 of 3).

 

The system will put conferences using this template on the least used MCU

 

that has the selected conference IVR service. If there are none, it falls back to

 

the default conference IVR service.

 

 

Conference requires chairperson

Conferences based on this template don’t start until a chairperson joins

 

(callers arriving earlier are placed on hold) and may end when the last

 

chairperson leaves (depending on the MCU configuration).

 

This option is ignored if the user doesn’t have a chairperson passcode.

 

For enterprise users, chairperson passcodes can come from the Active

 

Directory. See Adding Passcodes for Enterprise Users on page 162. But you

 

can override the Active Directory value; see Edit User Dialog Box on

 

page 307.

 

For local users, you can add or change chairperson passcodes when you

 

create or edit the users. See Edit User Dialog Box on page 307.

 

 

Terminate conference after

If this template is used for a conference with a chairperson passcode, the

chairperson drops

conference is terminated when the chairperson leaves the conference. A

 

message is played to the remaining participants informing them that the

 

chairperson has left the conference.

 

 

RMX Recording

 

 

 

Record conference

The conference recording setting for this template:

 

Disabled — Recording isn’t available for conferences using this template.

 

Immediately — Recording starts automatically when the conference starts.

 

Upon Request — Recording can be initiated manually by the chairperson

 

or an operator.

 

Conference recording requires a Polycom RealPresence Capture Server or

 

RSS recording system and an MCU that supports recording.

 

 

Recording link (v7)

Select a specific recording link or the MCU’s default. The list contains the

 

names of all recording links available on the connected MCUs, with the

 

number of MCUs that have the link shown in parentheses.

 

Available only on v7 and newer Polycom MCUs.

 

 

Polycom, Inc.

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Polycom 3725-76302-001O manual Field Description RMX Conference IVR