Polycom 3725-76302-001O manual Install a Certificate in the RealPresence DMA System

System Security

5Copy the entire contents of the Encoded Request box (including the text -----BEGIN NEW CERTIFICATE REQUEST-----and -----END NEW CERTIFICATE REQUEST-----) and submit it to your certificate authority.

Depending on the certificate authority, your CSR may be submitted via email or by pasting into a web page.

6Click OK to close the dialog box.

When your certificate authority has processed your request, it sends you a signed public certificate for your Polycom RealPresence DMA system. Some certificate authorities also send intermediate certificates and/or root certificates. Depending on the certificate authority, these certificates may arrive as email text, email attachments, or be available on a secure web page.

The Polycom RealPresence DMA system accepts PKCS#7 or PKCS#12 certificate chains or single certificates.

Caution: Some CSR Fields Should Not Be Modified

When you submit the CSR to your CA, make sure that the CA doesn’t modify any of the predefined SAN fields or the X.509v3 Key Usage or Extended Key Usage fields. Changes to these fields may make your system unusable. Contact Polycom technical support if you have any questions about this.

See also:

Security Certificates Overview on page 39

Certificate Settings on page 43

Certificate Procedures on page 46

Install a Certificate in the RealPresence DMA System

The procedure below installs the certificate or certificate chain provided by the certificate authority. It assumes that you’ve received the certificate or certificate chain in one of the following forms:

●A PFX, P7B, or single certificate file that you’ve saved on your computer.

●PEM-format encoded text that you received in an email or on a secure web page.

Caution: Installing or Removing Certificates Requires a Restart

Installing or removing certificates requires a system restart and terminates all active conferences.

When you install or remove a certificate, the change is made to the certificate store immediately, but the system can’t implement the change until it restarts and reads the changed certificate store.

For your convenience, you’re not required to restart and apply a change immediately. This permits you to perform multiple installs or removals before restarting and applying the changes. But when you’re finished making changes, you must select Restart to Apply Saved Changes to restart the system and finish your update. Before you begin, make sure there are no active conferences and you’re prepared to restart the system when you’re finished.

To install a signed certificate that identifies the Polycom RealPresence DMA system

1When you receive your certificate(s), return to Admin > Local Cluster > Certificates.

2In the Actions list, select Add Certificates.

3In the Add Certificates dialog box, do one of the following:

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