Service error codes

Service error codes are generally non-recoverable except in an intermittent condition when the printer can be put into POR to temporarily recover from the error condition.

Error

Description

Action

 

 

 

Engine software service errors

 

 

 

 

902.xx

Engine software error

Replace the controller board. See “Controller

 

 

board service check” on page 2-22

 

 

 

DC pick motor errors

 

 

 

 

914.00

DC pick motor error

 

 

 

 

914.01

Lost encoder feedback

 

 

 

 

Transfer service errors

 

 

 

 

917.xx

Transfer service error

Replace the transfer roll. See “Transfer roll

 

 

service check” on page 2-37.

 

 

 

Fuser service errors

 

 

 

 

920.00

Under temperature during steady state control.

Replace the fuser. See “Fuser service check”

 

 

on page 2-25.

920.01

Fuser took too long to heat up after transitioning to new

 

 

enhanced mode.

 

 

 

 

920.02

Fuser fell too far below desired temperature while

 

 

printing.

 

 

 

 

920.03

Fuser too cool while checking for slope change.

 

 

 

 

920.04

Fuser too cool when heating to desired temperature

 

 

after slope change.

 

 

 

 

920.05

Fuser under temperature while printing

 

 

 

 

920.06

Fuser under temperature while printing

 

 

 

 

920.07

Fuser under temperature while printing

 

 

 

 

920.08

Fuser temperature did not increase after IR recovery.

 

 

 

 

920.20

Belt fuser under temperature during steady state control.

 

 

This can occur in printing or standby modes.

 

 

 

 

921.00

Under temperature during standby control.

 

 

 

 

921.01

Fuser temperature did not reach standby temperature

 

 

after two attempts

 

 

 

 

922.00

Fuser failed to ramp to target temperature

 

 

 

 

922.01

Fuser did not reach standby temperature in time

 

 

(standby control)

 

 

 

 

922.02

Hot roll took too long to reach the beginning lamp

 

 

detection temperature.

 

 

 

 

922.03

Hot roll reached final lamp detection temperature, but

 

 

took longer than largest time in lookup table.

 

922.04Hot roll timed out in trying to reach the final lamp detection temperature.

Diagnostics information 2-15

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Image 41
Dell 2330dn Service error codes, Error Description Action Engine software service errors, DC pick motor errors