Service error codes
Service error codes are generally
Error | Description | Action | |
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Engine software service errors |
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902.xx | Engine software error | Replace the controller board. See “Controller | |
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| board service check” on page | |
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DC pick motor errors |
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914.00 | DC pick motor error |
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914.01 | Lost encoder feedback |
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Transfer service errors |
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917.xx | Transfer service error | Replace the transfer roll. See “Transfer roll | |
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| service check” on page | |
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Fuser service errors |
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920.00 | Under temperature during steady state control. | Replace the fuser. See “Fuser service check” | |
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| on page | |
920.01 | Fuser took too long to heat up after transitioning to new | ||
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| enhanced mode. |
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920.02 | Fuser fell too far below desired temperature while |
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| printing. |
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920.03 | Fuser too cool while checking for slope change. |
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920.04 | Fuser too cool when heating to desired temperature |
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| after slope change. |
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920.05 | Fuser under temperature while printing |
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920.06 | Fuser under temperature while printing |
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920.07 | Fuser under temperature while printing |
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920.08 | Fuser temperature did not increase after IR recovery. |
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920.20 | Belt fuser under temperature during steady state control. |
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| This can occur in printing or standby modes. |
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921.00 | Under temperature during standby control. |
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921.01 | Fuser temperature did not reach standby temperature |
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| after two attempts |
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922.00 | Fuser failed to ramp to target temperature |
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922.01 | Fuser did not reach standby temperature in time |
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| (standby control) |
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922.02 | Hot roll took too long to reach the beginning lamp |
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| detection temperature. |
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922.03 | Hot roll reached final lamp detection temperature, but |
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| took longer than largest time in lookup table. |
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922.04Hot roll timed out in trying to reach the final lamp detection temperature.
Diagnostics information