Dell 2330dn service manual Media never picks, Media skews

Media never picks

FRU	Action
Paper feed (pick tires) tray 1	Open the left cover, and verify that the solenoids and clutches are functioning
Paper feed (pick tires) tray 2	when an attempt is made to feed the media.
Media drive ASM	Make sure the rubber tires on the ACM are installed and clean.
Media feed clutch ASM
Manual feed clutch ASM	Replace the tires, ACM drive, clutch assemblies, solenoids, or drive shaft as
P/U and manual feed solenoid	necessary.
ACM drive shaft
Media occasionally mispicks or picks multiple sheets at once

FRU	Action
Tray 1	Check tray for media catch points.
Tray 2 (option)	If the sheet being fed stops momentarily, then the ACM applies additional vertical force,
	causing additional sheets to feed.
	Do not mix media types in one tray.
Paper pick tires	Check the tires in the ACM assembly for signs of wear or damage.
(Tray 1 or tray 2)	Replace the tires as necessary.
ACM clutch	Open left cover, and observe the solenoid and clutch actions at the ACM and manual
Manual feed clutch	feed shafts as a print job is attempted.
Media feed clutch ASM	Replace the faulty part.
(tray 1 only)
Manual feed clutch
solenoid
Controller board	Disconnect the solenoid cable at J26 on the controller board and measure the resistance
P/U and manual feed	across cable pins 1 and 2.
solenoid ASM	•	The resistance should be approximately 70 ohms.
	•	If it is not, then replace the solenoid.
	•	If the resistance is approximately 70 ohms, then check the controller board. Pin 1 at
		J26 should be +24 V dc. See “Controller board service check” on page 2-22 for
		more information.
	Replace controller board as necessary.
Media skews
FRU			Action
Paper feed (pick tires) tray 1			Check tires for debris. If tires are new, then try reversing each on its hub.
Paper feed (pick tires) tray 2			Check side guides on Tray 1 and Tray 2. Guides set for a full stack of media may
Tray 1
			be too wide when the stack is short.
Tray 2 (option)

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