Troubleshooting Guide

Hands-free

?The hands-free talk volume is low.

The hands-free talk volume is set at a low level.

The hands-free talk volume can be adjusted independently. Adjust it during hands-free talk. “Mic Gain” and “Noise Reduction” <Bluetooth Setting> (page 50).

?No sound is heard from the rear speakers.

You are talking in the hand-free talk mode.

No sound is heard from the rear speakers in the hands-free talk mode.

?No beep is heard at reception of an incoming call.

No beep is heard depending on the type of your cell-phone.

The “Call Beep” of <Bluetooth Setting> (page 50) is set ON.

 ?  Voice is not recognized.

The vehicle window is open.

If the surrounding noise is large, voice cannot be recognized properly. Close the vehicle windows to reduce noise.

Small voice.

If voice is too small, it cannot be recognized properly. Speak into the microphone a little more loudly and naturally.

The person uttering the voice tag is not the one who registered the it.

Only the voice of the person who registered the voice tag can be recognized.

Bluetooth audio source

 ?  The Bluetooth audio player cannot be registered (pairing).

The PIN code is fixed.

When a PIN code is specified in the Instruction Manual for Bluetooth Audio Player, register it with reference to <Registering PIN Code> (page 52) to register the Bluetooth audio player. If no PIN code is specified in the Instruction Manual, try “0000”.

 ?  The sound from the Bluetooth audio player is discontinuous.

The distance between this unit and audio player is too far.

Move the audio player nearer to this unit.

Another Bluetooth device is affecting the Bluetooth communication.

Turn off another Bluetooth device.

Move another Bluetooth device away from this unit.

Another Bluetooth device or profile is used for communication.

The downloading of the Phone book or the SMS disconnects the sound.

The messages shown below display your systems condition.

TOC Error:

• No disc has been loaded in the disc

 

magazine.

 

• The CD is quite dirty. The CD is upside-

 

down. The CD is scratched a lot.

Error 05:

The disc is unreadable.

Error 77: The unit is malfunctioning for some reason.

Press the reset button on the unit. If the “Error 77” code does not disappear, consult your nearest service center.

Error 99: Something is wrong with the disc magazine. Or the unit is malfunctioning for some reason.

Check the disc magazine. And then press the reset button on the unit. If the “Error 99” code does not disappear, consult your nearest service center.

Protect (Blink):

The speaker wire has a short-circuit or touches the chassis of the vehicle, and then the protection function is activated.

Wire or insulate the speaker cable properly and press the reset button. If the “Protect” code does not disappear, consult your nearest service center.

Unsupported File:

An Audio file is played with a format that this unit can’t support.

Copy Protection:

A copy-protected file is played.

Read Error:

The file system of the connected USB device

 

is broken.

 

Copy the files and folders for the USB

 

device again. If the error message is still

 

displayed, initialize the USB device or use

 

other USB devices.

No Device:

The USB device is selected as a source

 

although no USB device is connected.

 

Change the source to any source other

 

than USB. Connect an USB device, and

 

change the source to USB again.

N/A Device:

• An unsupported USB device is connected.

 

• Connection to the iPod has failed.

 

Check that the connected iPod is an iPod

 

that is supported. See <iPod/iPhone that

 

can be connected to this unit> (page 60) for

 

information on supported iPods.

72 KIV-700