SECTION 3
TROUBLESHOOTING
SITUATION SOLUTION
Brewer does not have power
Brewer will not brew when used for the first time
•Plug Brewer into an independent outlet.
•Check to be sure that it is plugged in securely.
•Plug into a different outlet.
•Reset circuit breaker if necessary.
•Make sure that the Power Button has been turned on and is illuminated.
•If Brewer is cold/frozen, wait for at least two hours for it to reach room temperature before powering on.
Brewer will not brew • Check to make sure there is water in the Hot Water Tank.
•Place a cup on the drip tray plate.
•Check to be sure you are not using a clear, glass mug. Cup sensor will not "read" the glass mug and the "Place Mug" light will flash.
Brewing a partial cup • The Exit Needle may be clogged. (refer to page 3).
•Clean
•Descale the Brewer (refer to page 4).
•If you have repeated the descale procedure on your Brewer two times and the Brewer is still not brewing, contact Customer Service at
My brewer shuts off • Check to make sure that there is a cup on the drip tray plate. automatically
If any problems persist, contact Customer Service at
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