Trouble Shooting Guide

Symptom

Possible Cause

Solution

 

 

 

 

DC adapter is not plugged into

Plug DC adapter into wall outlet

 

wall outlet?

 

 

 

 

 

 

DC adapter cord is not

Plug DC adapter cord into E-CZ200 power socket

Console has no power

plugged into E-CZ200?

 

 

 

 

 

Console cable is not

Verify that console cable is connected properly

 

connected?

 

 

 

 

 

 

The computer is faulty?

Call the CardioZone service number

 

 

 

 

 

Check that the sensor magnet is correctly fitted and

 

 

passes in front of the sensor

 

 

 

 

Computer isn't receiving a

Check that the gap between sensor and the magnet

 

is 3mm or less

 

signal from the sensor?

Strides/Min or Speed

 

Check that all the computer plugs and sockets are

 

shows 0

 

 

correctly and firmly connected

 

 

 

 

 

 

 

Check that the computer wires are not damaged

 

 

 

 

The sensor is faulty?

If all above checks are okay, then replace sensor

 

 

 

 

The computer is faulty?

Call the CardioZone service number

 

 

 

 

 

Check that the pulse plugs are firmly inserted into

 

 

the sockets

 

 

 

 

 

Check to make sure that the batteries in the chest

 

 

strap are installed correctly

 

 

 

 

 

Replace the chest strap batteries

 

 

 

No HR signal or incorrect

Computer is receiving a faint

Check to see if the receiver is properly installed

HR signal

or intermittent pulse signal

Check to see if the chest strap is being properly

 

 

 

 

worn by user - if skin is extremely dry, then

 

 

moisten contact points on chest with water and try

 

 

again

 

 

 

 

 

If problem still exists then call the CardioZone

 

 

service number

 

 

 

 

Symptoms include an

 

 

unusually loud noise coming

Try reversing the resistance and try again. If this

Noise from motor

from the motor, which means

fails, then replace the motor.

 

the gears are not meshing

 

 

 

correctly

 

 

 

 

CLEANING/MAINTENANCE -

Your E-CZ200 Elliptical has been manufactured to withstand many hours of use with minimal maintenance.

Periodically wipe down your machine with mild, soapy water or a diluted general purpose household cleaner. Machine should be wiped down to remove sweat after each use.

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Keys Fitness E-CZ200 owner manual Trouble Shooting Guide, Cleaning/Maintenance