Troubleshooting
Note: evaluating the possible causes for each problem from top to bottom (first to last) will avoid extra labor.
PROBLEM | POSSIBLE CAUSES |
| System is turned off. |
| Control knob is set too low in relation to |
| chlorination demand (e.g. higher number |
| of bathers, warmer weather, increased |
| debris in pool). |
1. Chlorine Level Low | Low salt. |
| Pump operation time too short. |
| Low stabilizer (Cyanuric Acid). |
| Chemical imbalance - could be Nitrates or |
| Phosphates are present in the pool. |
WHAT TO DO
Turn control knob to the desired setting. Check fuse and breaker.
Turn control knob higher (clockwise) and/or increase pump operation time.
Check the salt level. See “Adding Salt To The Pool” page 6.
Run pump at least 8 hours per day (1.5 turnovers of all the pool water).
Check water chemistry; stabilizer should be between
Make sure water is balanced according to the chart on page 5. Take your water to a dealer to check for Nitrates and Phosphates and follow dealer directions for removal.
2.Power Light is Off: No Power
System is turned off. | Turn control knob clockwise to the desired |
| setting. |
| Check the main fuse on the bottom of the |
| control panel and replace if necessary |
Main fuse blew. | with a 6.3 AMP 250VAC 6x32mm Slow |
| Blow fuse. One extra fuse is supplied with |
| the system. |
Breaker tripped. | Check the breaker leading to the pool control. |
Power wires cut, disconnected, | Check for correct wiring. |
or incorrectly wired. |
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Very high salt levels in the pool have | Drain part of the water and refill the pool. |
shut down the generator. It will no longer | It is also recommended to periodically |
produce chlorine until the situation | test the salt level by a professional. If above |
is rectified. | 5500 ppm, check with your dealer about |
| draining part of the pool water and refilling |
| with fresh water. |
| Other malfunction in control panel. |
3. CAUTION: Low Flow Light | This is normal at initial |
Turning On and Off | or if air bubbles are in pipes. |
| Insufficient water flow from pump |
| to flow sensor and cell. |
Contact warranty hotline.
Wait a few minutes for air to clear. If continuous, see troubleshooting section “Flow Light is Solid Red” below.
This is normal for a few minutes at initial startup or if air is in the lines. Clean filters and strainers. Check for closed valves, faulty pump, etc.
4.CAUTION: Low Flow Light is Solid Red
Obstruction or scale buildup in cell. | Clean cell according to instructions on page 11. |
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|
Flow sensor was not installed in the | Turn flow sensor so arrow faces direction |
correct direction. | of water flow. |
Flow sensor is not fully threaded into | Fully thread the flow sensor into the T |
the “T” connector. | connector being careful not to damage the |
| wires or sensors. |
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|
Cut wires or insufficient wire connections. | Check the connection to ensure proper |
| wire contact. |
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Dirty filter causing insufficient flow. | Clean or backwash the filter. |
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