Troubleshooting

Note: evaluating the possible causes for each problem from top to bottom (first to last) will avoid extra labor.

PROBLEM

POSSIBLE CAUSES

 

System is turned off.

 

Control knob is set too low in relation to

 

chlorination demand (e.g. higher number

 

of bathers, warmer weather, increased

 

debris in pool).

1. Chlorine Level Low

Low salt.

 

Pump operation time too short.

 

Low stabilizer (Cyanuric Acid).

 

Chemical imbalance - could be Nitrates or

 

Phosphates are present in the pool.

WHAT TO DO

Turn control knob to the desired setting. Check fuse and breaker.

Turn control knob higher (clockwise) and/or increase pump operation time.

Check the salt level. See “Adding Salt To The Pool” page 6.

Run pump at least 8 hours per day (1.5 turnovers of all the pool water).

Check water chemistry; stabilizer should be between 40-80 ppm. If low, add stabilizer. See “Start-up” page 5.

Make sure water is balanced according to the chart on page 5. Take your water to a dealer to check for Nitrates and Phosphates and follow dealer directions for removal.

2.Power Light is Off: No Power

System is turned off.

Turn control knob clockwise to the desired

 

setting.

 

Check the main fuse on the bottom of the

 

control panel and replace if necessary

Main fuse blew.

with a 6.3 AMP 250VAC 6x32mm Slow

 

Blow fuse. One extra fuse is supplied with

 

the system.

Breaker tripped.

Check the breaker leading to the pool control.

Power wires cut, disconnected,

Check for correct wiring.

or incorrectly wired.

 

 

 

Very high salt levels in the pool have

Drain part of the water and refill the pool.

shut down the generator. It will no longer

It is also recommended to periodically

produce chlorine until the situation

test the salt level by a professional. If above

is rectified.

5500 ppm, check with your dealer about

 

draining part of the pool water and refilling

 

with fresh water.

 

Other malfunction in control panel.

3. CAUTION: Low Flow Light

This is normal at initial start-up

Turning On and Off

or if air bubbles are in pipes.

 

Insufficient water flow from pump

 

to flow sensor and cell.

Contact warranty hotline.

Wait a few minutes for air to clear. If continuous, see troubleshooting section “Flow Light is Solid Red” below.

This is normal for a few minutes at initial startup or if air is in the lines. Clean filters and strainers. Check for closed valves, faulty pump, etc.

4.CAUTION: Low Flow Light is Solid Red

Obstruction or scale buildup in cell.

Clean cell according to instructions on page 11.

 

 

Flow sensor was not installed in the

Turn flow sensor so arrow faces direction

correct direction.

of water flow.

Flow sensor is not fully threaded into

Fully thread the flow sensor into the T

the “T” connector.

connector being careful not to damage the

 

wires or sensors.

 

 

Cut wires or insufficient wire connections.

Check the connection to ensure proper

 

wire contact.

 

 

Dirty filter causing insufficient flow.

Clean or backwash the filter.

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