How to get the most out of your service
Signing up to Karoo Broadband is not simply about getting online. We want you to experience everything the internet has to offer, so in this section we explain how to achieve the best possible performance.
How to… Get the best speed possible
Karoo Broadband offers our fastest speeds ever – up to 8Mbps. You won’t always be able to surf this fast, but there are things you can do to make sure you always get the fastest possible speed that your line can reliably support.
Understanding your broadband speed
Karoo broadband will give you the fastest possible speed on your line and this will vary from home to home. This is because the speed of your connection can be affected by several factors. For example:
•How far you are from the local telephone exchange – the further away, the weaker the signal.
•The wiring inside your home – poor quality wiring will affect your speed.
•The type of activity you are performing – basic websites can be seen easily, but your experience of downloading files or viewing
•The time of day you use the internet – most people go online between 6pm and midnight, or at the weekend. More traffic means slower speeds.
4KAROO TECHNICAL HELP DESK 01482 606 101
