To use washer again:

1.Flush water pipes.

2.Reconnect water inlet hoses to faucets.

3.Turn on both water faucets.

4.Plug in washer or reconnect power.

5.Run the washer through the NORMAL/CASUAL cycle with ½ the normal recommended amount of HE detergent to clean out antifreeze.

To transport the washer:

1.If washer will be moved during freezing weather, put in 1 qt (1 L) of R.V.-type antifreeze in the drum. Run washer on a DRAIN/SPIN cycle.

2.Unplug washer or disconnect power.

3.Disconnect the drain hose from the drain system and attach to rear panel clips.

4.Shut off both water faucets.

5.Disconnect the water inlet hoses from faucets, then drain the hoses and clip them to the rear panel of the washer.

6.IMPORTANT: Call service. Do not reuse transport bolts. Unit must be transported in the upright position.

Reinstalling the washer

1.Follow the “Installation Instructions” to locate, level and connect the washer.

2.Run the washer through the NORMAL/CASUAL cycle with ½ the normal recommended amount of HE detergent to clean the washer and remove the antifreeze, if used.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the

cost of a service call...

Washer displaying code message and tone sounds

“FH” (Water Inlet Problem—no water or insufficient water supply)

Select PAUSE/OFF twice to cancel the cycle. Unplug washer or disconnect power.

Check the following:

Are water faucets completely turned on?

Are screens at inlet hose connection to washer clogged? Are water inlet hoses kinked?

Are water inlet hoses frozen?

Plug in washer or reconnect power. Re-select cycle and press HOLD TO START. If the problem remains, call for service.

“F02” (Drain Problem)

Select PAUSE/OFF twice to cancel the cycle. Unplug washer or disconnect power.

Check the following:

Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged?

Is the drain hose more than 96 in. (2.4 m) above the floor?

“SUD” (Suds Routine)

When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. “SUD” is displayed during rinsing and at the end of the cycle to inform you that Suds Routine was activated. To avoid excessive sudsing, use only HE detergents.

“F” Variables [F4 to F16] (Electrical Problem)

Select PAUSE/OFF twice to cancel the cycle. Select DRAIN/ SPIN if there is excessive water in the washer.

Re-select cycle and press HOLD TO START. If the problem remains, call for service.

Washer won’t start

Check the following:

Is the power cord plugged into a grounded 3 prong outlet? Is the washer door firmly closed?

Has a cycle been selected, but HOLD TO START has not been selected and held for one second?

Was the door open after completion of last cycle?

Washer won’t fill, wash or rinse

Check the following:

Is the power cord plugged into a grounded 3 prong outlet?

Is there power at the plug? Check electrical source or call electrician.

Are the hot and cold water faucets turned on? Is the water inlet hose kinked?

Are the water inlet valve screens clogged?

Washer stops

Check the following:

Is the power cord plugged into a grounded 3 prong outlet?

Is there power at the plug?

Check electrical source or call electrician.

Has a fuse blown or has the circuit breaker tripped? If problem continues, call electrician.

Are you using an extension cord? Do not use an extension cord.

Washer won’t drain or spin

Is the drain hose clogged, or the end of the drain hose more than 96 in. (2.4 m) above the floor?

Is your voltage low?

Check electrical source or call electrician. Do not use an extension cord.

Is the “SUD” routine active?

Cycle will complete once extra suds are removed.

Is the load balanced?

A single or bulky item may cause imbalance. Add more items or redistribute the load.

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KitchenAid FRONT-LOADING AUTOMATIC WASHER manual Troubleshooting