KitchenAid KCB348, KCB148 manual Arranging for Hassle-free Replacement

Arranging for Hassle-free Replacement

If you reside in the 50 United States and your KitchenAid® Commercial Blender should fail within 12 months of ownership, simply call our toll-free Customer Satisfaction Center at 1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m. Give the consultant your complete shipping address. (No P.O. Box Numbers, please.)

KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your “failed” Blender returned to us. Your replacement unit will also be covered by our 12 month full warranty.

When you receive your replacement Commercial Blender, use the carton and packing materials to pack-up your “failed” Blender. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card charge slip, etc.).

Ordering Accessories and Replacement Parts

Please refer to page 17 for available replacement parts. To order accessories or replacement parts for your Blender, call toll-free 1-800-541-6390Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday,

10 a.m. to 5 p.m., or write to: Customer Satisfaction Center, KitchenAid Portable Appliances, P.O. Box 218, St. Joseph, MI 49085-0218.

Arranging for Service After the Warranty Expires

For service information, call toll-free 1-800-541-6390Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m., or write to: Customer Satisfaction Center, KitchenAid Portable Appliances, P.O. Box 218, St. Joseph, MI 49085-0218.

WARNING

Electrical Shock Hazard

Unplug before servicing.

Failure to do so can result in death or electrical shock.

Arranging for Service Outside the 50 United States and Puerto Rico

Consult your local KitchenAid dealer or the store where you purchased your Commercial Blender for information on how to obtain service.

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