Troubleshooting: Common Problems & Solutions
Problem Check These Items
Does not turn on Check that the cord is plugged in with power at that
outlet
Slide lamp cover off lens
Check the status light to see if the projector has
overheated or the lamp usage exceeds 1100 hours.
No picture Use remote buttons to select correct source (Video,
S-Video, or RGB).
Ensure your cables are connected properly.
Adjust the brightness and contrast.
Slide lamp cover off lens
Is the STATUS indicator blinking?
Image isn’t square to the screen Adjust keystone or projector angle to improve its
angle to the screen.
Picture is blurred Adjust the focus.
Reposition the projector to improve its angle to the
screen.
Ensure that the distance between the projector and
screen is within the adjustment range of the lens
Is lens dirty or have condensation on it?
Remote control does not work Install new batteries. Low batteries may be
insufficient to generate IR commands.
Make sure there are no obstacles between you and
the projector.
Stand within 13 feet (4m) of the projector.
The STATUS indicator is lit or blinking See the Status Light message chart on the next page.
Cross color in RGB mode If “Auto Picture” is off, turn it on. If “Auto Picture”
is on, turn it off.Balance the image with the Picture
Adjustment icon and Fine Picture Adjustment icon
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