White or Colored Lines and Scratches
Possible Cause |
| Possible Solution |
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| |
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| |
Dust or dirt has caused | 1. Check that the paper in the paper | |
contamination. |
| tray is clean and streak free. |
| 2. | Check that the ribbon is clean. |
| 3. | Clean the print head. See |
|
| “Cleaning the Thermal Head”. |
| If the problem persists, service is | |
| required. | |
|
|
|
White or Multicolored Spots
Possible Cause |
| Possible Solution |
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|
Dirt or dust has caused | 1. | Clean the printer and the |
contamination. |
| surrounding area. |
| 2. | Move the printer away from room |
|
| ventilation ducts or open doors. |
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|
CONTENTS SEARCH HELP
Introduction
Setting up the Printer
Operating the Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
