Troubleshooting

StatusSolution

You cannot take a picture

Turn off the camera, then turn on the camera.

Depress the Shutter button all the way (see page 4).

Insert a new/charged battery (see page 1).

Memory is full. Transfer pictures to the computer (see page 32), delete pictures (see page 18), or insert another card.

 

Cannot find the

To view pictures on a card or in internal memory, see page 17.

 

desired picture/video

 

 

 

Computer/connectivity problems

 

 

 

 

Status

Solution

 

 

 

Slide Show does not run on an external display device

Adjust the camera Video Out setting to NTSC or PAL (see page 30).

Make sure the external device settings are correct (see the user guide for the device).

Computer does not communicate with the camera

Turn off the camera, then turn on the camera.

Make sure the battery is charged and installed correctly (see page 1).

Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is connected to the camera and the computer (see page 32), then turn on the camera.

See KODAK Software Help at www.kodak.com/go/camerasw.

Direct printing (PICTBRIDGE enabled printer) problems

Status

Solution

Cannot print to a

In the Setup menu, change the Computer Connection setting to

PICTBRIDGE Printer

Other Application (see page 31).

 

 

www.kodak.com/go/support

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Kodak C15 manual Computer/connectivity problems, Direct printing Pictbridge enabled printer problems, StatusSolution