Troubleshooting

www.kodak.com/go/support 37

Computer/connectivity problemsDirect printing (PICTBRIDGE enabled printer) problems
You cannot take a
picture
■Turn off the camera, then turn on the camera.
■Depress the Shutter button all the way (see page4).
■Insert a new/charged battery (see page1).
■Memory is full. Transfer pictures to the computer (see page32),
delete pictures (see page18), or insert another card.
Cannot find the
desired picture/video
■To view pictures on a card or in internal memory, see page17.
Status Solution
Slide Show does not
run on an external
display device
■Adjust the camera Video Out setting to NTSC or PAL (see
page30 ).
■Make sure the external device settings are correct (see the user
guide for the device).
Computer does not
communicate with
the camera
■Turn off the camera, then turn on the camera.
■Make sure the battery is charged and installed correctly (see
page1 ).
■Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (see page32), then
turn on the camera.
■See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution
Cannot print to a
PICTBRIDGE Printer
■In the Setup menu, change the Computer Connection setting to
Other Application (see page31).
Status Solution