Modem and Internet Connection Problems | Dell PP04S guide

Modem and Internet Connection Problems	35
E-Mail Problems	36
Transferring Information to a New Computer	36
Setting Up a Printer	38
Printer Cable	38
Connecting a USB Printer	38
Printer Problems	39
Power Protection Devices	40
Surge Protectors	40
Line Conditioners	40
Uninterruptible Power Supplies	40
Turning Off Your Computer	41

3 Using a Battery

Battery Performance	44
Checking the Battery Charge	45
Dell™ QuickSet Battery Meter	45
Microsoft® Windows® Power Meter	46
Charge Gauge	46
Low-Battery Warning	46
Charging the Battery	47
Removing a Battery	47
Installing a Battery	48
Installing the Optional Extended Battery	49
Storing a Battery	49
Power Problems	49

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Contents

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Dell PP04S owner manual Modem and Internet Connection Problems, Transferring Information to a New Computer

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Modem and Internet Connection Problems Uninterruptible Power SuppliesMicrosoft Windows Power Meter Installing the Optional Extended Battery Removing and Installing Devices When the Computer Removing and Installing Devices While the ComputerRadios Including Wireless Networking Microsoft Windows Logo Key Functions Connecting to a Network Adapter Connecting to a Wireless Local Area Network Resolving Other Technical Problems If you cannot save a file to a floppy driveProgram stops responding Solid blue screen appears If You Drop or Damage Your Computer Using the System Setup Program 122 Viewing the System Setup Screens 123116 125 General Power Battery Air Travel EMC Instructions When Using Your Computer When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Protecting Against Electrostatic Discharge Battery Disposal Finding Information for Your Computer What are you looking for? Find It HereI v e r s a n d U t i l i t i e s C D T u p D i a g r a m N d o w s H e l p a n d S u p p o r t C e n t e r L l S u p p o r t We b s i t e support.dell.comE r a t i n g S y s t e m C D Tour of Your Computer Front View Tour of Your Computer Device Status Lights Light is flashing Keyboard Status Lights Touch pad Touch pad button Left Side View If you ordered the optional internal modem, connect T W O R K C O N N E C T O R Tour of Your Computer BA Y C O N N E C T O R Video connector Air vent Infrared sensor Right Side View Connects USB devices, such as a mouse, keyboard, or printer Back View Security cable slot Bottom View Release Tour of Your Computer Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetSetting Up Your Computer Modem and Internet Connection Problems If you have a CD, click Use the CD I got from an ISP Transferring Information to a New Computer Mail ProblemsClose the Phone and Modems Options window Setting Up Your Computer Connecting a USB Printer Setting Up a PrinterPrinter Cable Printer Problems USB connector on computerUSB printer On printer Cable Click Control Panel Click Printers and Other Hardware Power Protection Devices Uninterruptible Power SuppliesSurge Protectors Line Conditioners Turning Off Your Computer Turn off computer window, click Turn off Setting Up Your Computer Using a Batter y Battery Performance Using a Batter y Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Power Meter Low-Battery Warning Charging the Battery Removing a Battery Installing a Battery Power Problems Storing a BatteryInstalling the Optional Extended Battery Using a Batter y Using the Dell D/Bay Using the Dell D/Bay About the Dell D/Bay Using the Dell D/Bay Using the Dell D/Bay Using the Keyboard and Touch Pad Using the Keyboard and Touch Pad Numeric KeypadKeyboard Shortcuts System Functions Power Management Radios Including Wireless Networking and the Bluetooth CardDisplay Functions Speaker Functions Microsoft Windows Logo Key Functions Touch Pad External Keyboard Problems Touch Pad or Mouse ProblemsCustomizing the Touch Pad Unexpected Characters Using the Keyboard and Touch Pad Using CDs, DVDs, Other Multimedia Using CDs and DVDs CD or DVD ProblemsUsing CDs, DVDs, and Other Multimedia If you cannot play a CD, CD-RW, or DVD Sound and Speaker Problems How to Copy a CD or DVD Copying CDs and DVDs Using Blank CD-Rs and CD-RWs Helpful Tips Using CDs, DVDs, and Other Multimedia Setting Up a Home and Office Network Connecting to a Network Adapter Network cable Setting Up a Home and Office Network Network Problems Network Setup WizardConnecting to a Wireless Local Area Network Connecting to a Network in Microsoft Windows XP Determining Your Network Type Networks Wireless network properties window appears Setting Up a Home and Office Network Finalizing Your Network Connection Security Settings Click Properties Setting Up a Home and Office Network Click Properties Setting Up a Home and Office Network Setting Up a Home and Office Network Solving Problems Error Messages Solving ProblemsClick Control Panel Click Add or Remove Programs Click the Remove or Change/Remove button Video and Display Problems If the display is blank If only part of the display is readable If the display is difficult to readClick Appearance and Themes Scanner Problems Drive Problems If you cannot save a file to a floppy drive PC Card Problems Contact Dell see Contacting Dell on General Program Problems Error messages appearProgram crashes Program stops responding Resolving Other Technical Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Drivers What Is a Driver?Identifying Drivers Using Windows XP Device Driver Rollback Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities CD Manually Reinstalling Drivers Click Performance and Maintenance and click System Resolving Software and Hardware Incompatibilities Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Enabling System Restore Reinstalling Windows XP Reinstalling Microsoft Windows XPBefore You Begin Booting From the Operating System CD Windows XP Setup When the Welcome to Microsoft screen appears, click Next Solving Problems Adding and Replacing Parts Before You Add or Replace Parts 102 Adding and Replacing PartsAdding Memory Adding and Replacing Parts 103 104 Adding and Replacing Parts Adding and Replacing Parts 105 106 Adding and Replacing Parts Adding and Replacing Parts 107 Adding a Mini PCI Card 108 Adding and Replacing Parts Adding and Replacing Parts 109 110 Adding and Replacing Parts Adding and Replacing Parts 111 112 Adding and Replacing Parts Adding a Modem Adding and Replacing Parts 113 114 Adding and Replacing Parts P e n d i Specifications Communications Ports and ConnectorsAppendix 117 Audio Video118 Appendix Keyboard DisplayAppendix 119 Touch Pad Battery120 Appendix AC Adapter PhysicalEnvironmental Appendix 121 Overview Using the System Setup Program122 Appendix Viewing the System Setup Screens System Setup ScreensChanging the Boot Sequence Commonly Used Options 124 Appendix Enabling the Infrared Sensor Changing Printer ModesChanging COM Ports Appendix 125 Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and Peripherals126 Appendix Contacting Dell Definition of Third-Party Software and Peripherals Australia Sydney Austria Vienna Website support.euro.dell.comBahamas Barbados Bolivia BrazilBritish Virgin Islands Brunei China Xiamen ColombiaCosta Rica Czech Republic Prague Website support.euro.dell.com Denmark Copenhagen DominicaDominican Republic Ecuador France Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Germany Langen Website support.euro.dell.com Grenada GuatemalaGuyana Hong Kong Website support.ap.dell.com Ireland Cherrywood Website support.euro.dell.com Italy Milan Website support.euro.dell.comJamaica 134 Appendix Korea Seoul Japan Kawasaki Website support.jp.dell.comAppendix 135 Latin America Luxembourg Website support.euro.dell.comMacao Malaysia Penang Mexico MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com New Zealand NicaraguaNorway Lysaker Website support.euro.dell.com Panama Portugal Website support.euro.dell.com Puerto RicoSt. Kitts and Nevis St. Lucia Sweden Upplands Vasby Website support.euro.dell.com Spain Madrid Website support.euro.dell.com140 Appendix Switzerland Geneva Website support.euro.dell.com TaiwanThailand Trinidad/Tobago Uruguay Bracknell Website support.euro.dell.com142 Appendix A. Austin, Texas BusinessVirgin Islands Venezuela Regulatory Notices 144 Appendix NOM Information Mexico Only Appendix 145 What is covered by this limited warranty? What is not covered by this limited warranty?Limited Warranties and Return Policy 146 Appendix What do I do if I need warranty service? How long does this limited warranty last?Appendix 147 What if I purchased a service contract? What will Dell do?How will you fix my product? 148 Appendix Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?Appendix 149 150 Appendix Appendix 151 152 Appendix Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada OnlyThird-Party Software and Peripherals Products Dell-Branded Peripheral Products Guarantee Return PolicyExclusions Making a Claim Appendix 155 Dell World Trade LP Intel’s Three Year Limited Warranty 156 Appendix Appendix 157 What are Errata? Appendix D ex Index 159 160 Index Index 161 162 Index