Drive Problems

86

If you cannot save a file to a floppy drive

86

PC Card Problems

87

General Program Problems . . . . . . . . . . . . . . .

A program crashes . . . . . . . . . . . . . . . . .

A program stops responding . . . . . . . . . . . . .

A solid blue screen appears . . . . . . . . . . . . .

Error messages appear . . . . . . . . . . . . . . .

Resolving Other Technical Problems . . . . . . . . . .

If Your Computer Gets Wet . . . . . . . . . . . . . . .

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88

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88

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88

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88

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88

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89

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89

If You Drop or Damage Your Computer . . . . . . . . . . . . . . 90

Drivers . . . . . . . . . . . . . . . . . . . . . . . . .

What Is a Driver? . . . . . . . . . . . . . . . . . .

Identifying Drivers . . . . . . . . . . . . . . . . .

Reinstalling Drivers and Utilities . . . . . . . . . .

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90

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91

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91

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92

Resolving Software and Hardware Incompatibilities

94

Using Microsoft® Windows® XP

 

System Restore

95

Creating a Restore Point

95

Restoring the Computer to an Earlier Operating State . . . . . . 95

Undoing the Last System Restore

96

Reinstalling Microsoft® Windows® XP

97

Before You Begin

97

Reinstalling Windows XP

97

9Adding and Replacing Parts

Before You Add or Replace Parts . . . . . . . . . . . . . . . . . 102

Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Contents

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Dell PP04S owner manual If you cannot save a file to a floppy drive, Program stops responding Solid blue screen appears