Dell PP04S Using CDs and DVDs, CD or DVD Problems, If you cannot play a CD, CD-RW, or DVD

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Using CDs and DVDs

For information about using CDs and DVDs in your computer, see the Dell Inspiron Help file. To access help, see "Finding Information for Your Computer" on page 17.

NOTE: The CD drive is only available with the optional media base or the optional Dell D/Bay. For additional information, see the documentation provided with the media base or the

Dell D/Bay.

CD or DVD Problems

If you cannot play a CD, CD-RW, or DVD

NOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives.

High-speed CD drive vibration is normal and may cause noise. This noise does not indicate a defect with the drive or the CD.

EN S U R E T H A T A N EX T E R N A L F L O P P Y D R I V E I S C O N N E C T E D T O T H E C O M P U T E R —

Install the floppy drive in the Dell D/Bay or use the optional USB cable to connect the floppy drive to the computer. See "Using the Dell™ D/Bay" on page 51.

EN S U R E T H A T WI N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable

disk and restart the computer. Verify that the light is blinking, indicating normal operation.

TR Y A N O T H E R D I S C — Insert another disc to eliminate the possibility that the original disc is defective.

AD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

RE I N S T A L L T H E D R I V E

1 Save and close any open files, exit any open programs, and shut down the computer.

2 Remove the drive. See "Using the Dell™ D/Bay" on page 51 for instructions.

3 Reinstall the drive.

4 Turn on the computer.

CL E A N T H E D R I V E O R D I S C — See "Cleaning Your Computer" in the Dell Inspiron Help file for instructions. To access help, see "Finding Information for Your Computer" on page 17.

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Using CDs, DVDs, and Other Multimedia