If you cannot eject the CD, CD-RW, or DVD drive tray

1 Ensure that the computer is turned off.

2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.

3 Gently pull out the tray until it stops.

If you hear an unfamiliar scraping or grinding sound

Ensure that the sound is not caused by the program that is running.

Ensure that the disk or disc is inserted properly.

If the CD-RW drive stops writing

DI S A B L E S T A N D B Y M O D E I N WI N D O W S B E F O R E W R I T I N G T O A CD-RWSearch for the keyword standby in the Windows Help and Support Center. To access help, see "Finding Information for Your Computer" on page 17.

CH A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E See the help files for your CD creation software.

EX I T A L L O T H E R O P E N P R O G R A M S Exiting all other open programs before writing to the CD-RW may alleviate the problem.

Sound and Speaker Problems

If you have a problem with integrated speakers

AD J U S T T H E WI N D O W S ® V O L U M E C O N T R O L Double-click the speaker icon in the lower- right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

AD J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S Press <Fn><End> to disable

(mute) or reenable the integrated speakers.

RE I N S T A L L T H E S O U N D (A U D I O ) D R I V E R See "Reinstalling Drivers and Utilities" on page 92.

If you have a problem with external speakers

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did not turn the player volume down or off.

CH E C K T H E S P E A K E R C A B L E C O N N E C T I O N S See the setup diagram supplied with

the speakers.

Using CDs, DVDs, and Other Multimedia

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Dell PP04S owner manual Sound and Speaker Problems