Using CDs, DVDs, and Other Multimedia 65

If you cannot eject the CD, CD-RW, or DVD drive tray

1Ensure that the computer is turned off.
2Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly
until the tray is partially ejected.
3Gently pull out the tray until it stops.

If you hear an unfamiliar scraping or grinding sound

• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.

If the CD-RW drive stops writing

DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD-RW — Search for the
keyword standby in the Windows Help and Support Center. To access help, see "Finding Information
for Your Computer" on page17.
CHANGE THE WRITE SPEED TO A SLOWER RATE —See the help files for your CD creation
software.
EXIT ALL OTHER OPEN PROGRAMS —Exiting all other open programs before writing to the
CD-RW may alleviate the problem.
Sound and Speaker Problems

If you have a problem with integrated speakers

ADJUST THE WINDOWS® VOLUME CONTROL —Double-click the speaker icon in the lower-
right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
Adjust the volume, bass, or treble controls to eliminate distortion.
ADJUST THE VOLUME USING KEYBOARD SHORTCUTS —Press <Fn><End> to disable
(mute) or reenable the integrated speakers.
REINSTALL THE SOUND (AUDIO) DRIVER —See "Reinstalling Drivers and Utilities" on
page92.

If you have a problem with external speakers

NOTE: The volume control in some MP3 players overrides the Windows volume setting.
If you have been listening to MP3 songs, make sure that you did not turn the player volume
down or off.
CHECK THE SPEAKER CABLE CONNECTIONS —See the setup diagram supplied with
the speakers.