Dell PP04S Printer Problems

Setting Up Your Computer 39

3Attach the USB printer cable to the USB connectors on the computer and the printer.

The USB connectors fit only one way.

Printer Problems

CHECK THE PRINTER CABLE CONNECTIONS —Ensure that the printer cable is properly

connected to the computer (see "Setting Up a Printer" on page38).

TEST THE ELECTRICAL OUTLET —Ensure that the electrical outlet is working by testing it with

another device, such as a lamp.

ENSURE THAT THE PRINTER IS TURNED ON —See the documentation supplied with

the printer.

VERIFY THAT WINDOWS® RECOGNIZES THE PRINTER

1Click the Start button.

2Click Control Panel.

3Click Printers and Other Hardware.

4Click View installed printers or fax printers. If the printer model is listed, right-click the

printer icon.

5Click Properties, and then click the Ports tab. Ensure that the Print to the following port(s):

setting is LPT1 (Printer Port).

REINSTALL THE PRINTER DRIVER —See "Reinstalling Drivers and Utilities" on page92.

USB printer

cable

USB connector on

computer

USB connector

on printer

Contents

Main Notes, Notices, and Cautions Abbreviations and Acronyms Contents 1A Tour of Your Computer 2Setting Up Your Computer 3Using a Battery 4Using the Dell D/Bay 5Using the Keyboard and Touch Pad 6Using CDs, DVDs, and Other Multimedia 7Setting Up a Home and Office Network 8Solving Problems 9Adding and Replacing Parts 10 Appendix Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 General Power Battery Air Travel EMC Instructions Page Ergonomic Computing Habits When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Finding Information for Your Computer Page Page Front View Page Page Page Left Side View Page Page Page Right Side View Page Back View Bottom View Page Page Connecting to the Internet Setting Up Your Internet Connection Modem and Internet Connection Problems E-Mail Problems Transferring Information to a New Computer Page Setting Up a Printer Printer Cable Connecting a USB Printer The USB connectors fit only one way. Printer Problems Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Turning Off Your Computer Page Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Page Charging the Battery Removing a Battery Installing a Battery Installing the Optional Extended Battery Storing a Battery Power Problems Page Page Page Removing and Installing Devices While the Computer Is Running Page Page Page Page Speaker Functions Microsoft Windows Logo Key Functions Tou ch Pad Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust their settings. then click Mouse. Touch Pad or Mouse Problems External Keyboard Problems Unexpected Characters numbers are displayed instead of letters. Verify that the numbers lock light is not lit. Page Page Using CDs and DVDs CD or DVD Problems If you cannot play a CD, CD-RW, or DVD If you cannot eject the CD, CD-RW, or DVD drive tray If you hear an unfamiliar scraping or grinding sound Sound and Speaker Problems If you have a problem with integrated speakers If you have a problem with external speakers Copying CDs and DVDs How to Copy a CD or DVD planning to copy. Using Blank CD-Rs and CD-RWs Helpful Tips Page Page Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to a Wireless Local Area Network Determining Your Network Type Connecting to a Network in Microsoft Windows XP Page Page Page Finalizing Your Network Connection (Security Settings) Page Page Page Page Solving Problems Error Messages Video and Display Problems If the display is blank If the display is difficult to read If only part of the display is readable Scanner Problems Drive Problems Dell Inspiron Help back of floppy disk If you cannot save a file to a floppy drive PC Card Problems General Program Problems A program crashes Error messages appear A program stops responding A solid blue screen appears Resolving Other Technical Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities Page Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Creating a Restore Point Restoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Microsoft Windows XP Before You Begin Reinstalling Windows XP Page Page Page Page Before You Add or Replace Parts Adding Memory Page Page Page Page Adding a Mini PCI Card Page Page Page Page Adding a Modem Page Page Appendix Specifications (continued) Page Page Page Page Using the System Setup Program (continued) Overview Viewing the System Setup Screens System Setup Screens Commonly Used Options Page Enabling the Infrared Sensor Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Regulatory Notices NOM Information (Mexico Only) Limited Warranties and Return Policy Limited Warranty for Dell-Branded Hardware Products (U.S. Only) What is covered by this limited warranty? What is not covered by this limited warranty? How long does this limited warranty last? What do I do if I need warranty service? 148 Appendix What will Dell do? NOTE: What if I purchased a service contract? How will you fix my product? May I transfer the limited warranty? "Total Satisfaction" Return Policy (U.S. Only) Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) What is covered by this limited warranty? What is not covered by this limited warranty? How long does this limited warranty last? What do I do if I need warranty service? What will Dell do? 152 Appendix NOTE: What if I purchased a service contract? How will you fix my product? May I transfer the limited warranty? "Total Satisfaction" Return Policy (Canada Only) Dell Software and Peripherals (Canada Only) Third-Party Software and Peripherals Products Dell-Branded Peripheral Products Return Policy 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Guarantee Exclusions Making a Claim Limitation and Statutory Rights Page www.dell.com | support.dell.com Intel Warranty Statement for Pentium and Celeron Processors Only (U.S. and Canada Only) Page Page Index B C D E L M N O P U W