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Dell PP04S Australia Sydney, Austria Vienna Website support.euro.dell.com, Bahamas, Barbados

Models: PP04S

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	Country (City)	Department Name or Service Area,	Area Codes,
	International Access Code	Website and E-Mail Address	Local Numbers, and
	Country Code		Toll-Free Numbers
	City Code

	Australia (Sydney)	E-mail (Australia): au_tech_support@dell.com
	International Access Code: 0011	E-mail (New Zealand): nz_tech_support@dell.com
	Country Code: 61	Home and Small Business	1-300-65-55-33
	City Code: 2	Government and Business	toll-free: 1-800-633-559
		Preferred Accounts Division (PAD)	toll-free: 1-800-060-889
		Customer Care	toll-free: 1-800-819-339
		Corporate Sales	toll-free: 1-800-808-385
		Transaction Sales	toll-free: 1-800-808-312
		Fax	toll-free: 1-800-818-341

	Austria (Vienna)	Website: support.euro.dell.com
	International Access Code: 900	E-mail: tech_support_central_europe@dell.com
	Country Code: 43	Home/Small Business Sales	0820 240 530 00
	City Code: 1	Home/Small Business Fax	0820 240 530 49
		Home/Small Business Customer Care	0820 240 530 14
		Preferred Accounts/Corporate Customer Care	0820 240 530 16
		Home/Small Business Technical Support	0820 240 530 14
		Preferred Accounts/Corporate Technical Support	0660 8779
		Switchboard	0820 240 530 00

	Bahamas	General Support	toll-free: 1-866-278-6818

	Barbados	General Support	1-800-534-3066

	Belgium (Brussels)	Website: support.euro.dell.com
	International Access Code: 00	E-mail: tech_be@dell.com
	Country Code: 32	E-mail for French Speaking Customers:
	City Code: 2	support.euro.dell.com/be/fr/emaildell/
	City Code: 2	Technical Support	02 481 92 88
		Technical Support	02 481 92 88
		Customer Care	02 481 91 19
		Corporate Sales	02 481 91 00
		Fax	02 481 92 99
		Switchboard	02 481 91 00

	Bermuda	General Support	1-800-342-0671

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Appendix

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Dell PP04S owner manual Australia Sydney, Austria Vienna Website support.euro.dell.com, Bahamas, Barbados, Bermuda

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Modem and Internet Connection Problems Uninterruptible Power SuppliesMicrosoft Windows Power Meter Installing the Optional Extended Battery Removing and Installing Devices When the Computer Removing and Installing Devices While the ComputerRadios Including Wireless Networking Microsoft Windows Logo Key Functions Connecting to a Network Adapter Connecting to a Wireless Local Area Network Resolving Other Technical Problems If you cannot save a file to a floppy driveProgram stops responding Solid blue screen appears If You Drop or Damage Your Computer Using the System Setup Program 122 Viewing the System Setup Screens 123116 125 General Power Battery Air Travel EMC Instructions When Using Your Computer When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Protecting Against Electrostatic Discharge Battery Disposal Finding Information for Your Computer What are you looking for? Find It HereI v e r s a n d U t i l i t i e s C D T u p D i a g r a m E r a t i n g S y s t e m C D L l S u p p o r t We b s i t e support.dell.comN d o w s H e l p a n d S u p p o r t C e n t e r Tour of Your Computer Front View Tour of Your Computer Device Status Lights Light is flashing Keyboard Status Lights Touch pad Touch pad button Left Side View If you ordered the optional internal modem, connect T W O R K C O N N E C T O R Tour of Your Computer BA Y C O N N E C T O R Video connector Air vent Infrared sensor Right Side View Connects USB devices, such as a mouse, keyboard, or printer Back View Security cable slot Bottom View Release Tour of Your Computer Setting Up Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Modem and Internet Connection Problems If you have a CD, click Use the CD I got from an ISP Close the Phone and Modems Options window Mail ProblemsTransferring Information to a New Computer Setting Up Your Computer Printer Cable Setting Up a PrinterConnecting a USB Printer Printer Problems USB connector on computerUSB printer On printer Cable Click Control Panel Click Printers and Other Hardware Power Protection Devices Uninterruptible Power SuppliesSurge Protectors Line Conditioners Turning Off Your Computer Turn off computer window, click Turn off Setting Up Your Computer Using a Batter y Battery Performance Using a Batter y Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Power Meter Low-Battery Warning Charging the Battery Removing a Battery Installing a Battery Installing the Optional Extended Battery Storing a BatteryPower Problems Using a Batter y Using the Dell D/Bay Using the Dell D/Bay About the Dell D/Bay Using the Dell D/Bay Using the Dell D/Bay Using the Keyboard and Touch Pad Using the Keyboard and Touch Pad Numeric KeypadKeyboard Shortcuts System Functions Display Functions Radios Including Wireless Networking and the Bluetooth CardPower Management Speaker Functions Microsoft Windows Logo Key Functions Touch Pad Customizing the Touch Pad Touch Pad or Mouse ProblemsExternal Keyboard Problems Unexpected Characters Using the Keyboard and Touch Pad Using CDs, DVDs, Other Multimedia Using CDs and DVDs CD or DVD ProblemsUsing CDs, DVDs, and Other Multimedia If you cannot play a CD, CD-RW, or DVD Sound and Speaker Problems How to Copy a CD or DVD Copying CDs and DVDs Using Blank CD-Rs and CD-RWs Helpful Tips Using CDs, DVDs, and Other Multimedia Setting Up a Home and Office Network Connecting to a Network Adapter Network cable Setting Up a Home and Office Network Connecting to a Wireless Local Area Network Network Setup WizardNetwork Problems Connecting to a Network in Microsoft Windows XP Determining Your Network Type Networks Wireless network properties window appears Setting Up a Home and Office Network Finalizing Your Network Connection Security Settings Click Properties Setting Up a Home and Office Network Click Properties Setting Up a Home and Office Network Setting Up a Home and Office Network Solving Problems Error Messages Solving ProblemsClick Control Panel Click Add or Remove Programs Click the Remove or Change/Remove button Video and Display Problems If the display is blank Click Appearance and Themes If the display is difficult to readIf only part of the display is readable Scanner Problems Drive Problems If you cannot save a file to a floppy drive PC Card Problems Contact Dell see Contacting Dell on General Program Problems Error messages appearProgram crashes Program stops responding Resolving Other Technical Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Identifying Drivers What Is a Driver?Drivers Using the Drivers and Utilities CD Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback Manually Reinstalling Drivers Click Performance and Maintenance and click System Resolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Undoing the Last System Restore Enabling System Restore Before You Begin Reinstalling Microsoft Windows XPReinstalling Windows XP Booting From the Operating System CD Windows XP Setup When the Welcome to Microsoft screen appears, click Next Solving Problems Adding and Replacing Parts Adding Memory 102 Adding and Replacing PartsBefore You Add or Replace Parts Adding and Replacing Parts 103 104 Adding and Replacing Parts Adding and Replacing Parts 105 106 Adding and Replacing Parts Adding and Replacing Parts 107 Adding a Mini PCI Card 108 Adding and Replacing Parts Adding and Replacing Parts 109 110 Adding and Replacing Parts Adding and Replacing Parts 111 112 Adding and Replacing Parts Adding a Modem Adding and Replacing Parts 113 114 Adding and Replacing Parts P e n d i Specifications Appendix 117 Ports and ConnectorsCommunications 118 Appendix VideoAudio Appendix 119 DisplayKeyboard 120 Appendix BatteryTouch Pad AC Adapter PhysicalEnvironmental Appendix 121 122 Appendix Using the System Setup ProgramOverview Viewing the System Setup Screens System Setup ScreensChanging the Boot Sequence Commonly Used Options 124 Appendix Enabling the Infrared Sensor Changing Printer ModesChanging COM Ports Appendix 125 126 Appendix Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Contacting Dell Definition of Third-Party Software and Peripherals Australia Sydney Austria Vienna Website support.euro.dell.comBahamas Barbados Bolivia BrazilBritish Virgin Islands Brunei China Xiamen ColombiaCosta Rica Czech Republic Prague Website support.euro.dell.com Denmark Copenhagen DominicaDominican Republic Ecuador France Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Germany Langen Website support.euro.dell.com Grenada GuatemalaGuyana Hong Kong Website support.ap.dell.com Ireland Cherrywood Website support.euro.dell.com Italy Milan Website support.euro.dell.comJamaica 134 Appendix Appendix 135 Japan Kawasaki Website support.jp.dell.comKorea Seoul Latin America Luxembourg Website support.euro.dell.comMacao Malaysia Penang Mexico MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com New Zealand NicaraguaNorway Lysaker Website support.euro.dell.com Panama Portugal Website support.euro.dell.com Puerto RicoSt. Kitts and Nevis St. Lucia 140 Appendix Spain Madrid Website support.euro.dell.comSweden Upplands Vasby Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.com TaiwanThailand Trinidad/Tobago 142 Appendix Bracknell Website support.euro.dell.comUruguay A. Austin, Texas BusinessVirgin Islands Venezuela Regulatory Notices 144 Appendix NOM Information Mexico Only Appendix 145 What is covered by this limited warranty? What is not covered by this limited warranty?Limited Warranties and Return Policy 146 Appendix Appendix 147 How long does this limited warranty last?What do I do if I need warranty service? What if I purchased a service contract? What will Dell do?How will you fix my product? 148 Appendix Appendix 149 May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only 150 Appendix Appendix 151 152 Appendix Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada OnlyThird-Party Software and Peripherals Products Dell-Branded Peripheral Products Guarantee Return PolicyExclusions Making a Claim Appendix 155 Dell World Trade LP Intel’s Three Year Limited Warranty 156 Appendix Appendix 157 What are Errata? Appendix D ex Index 159 160 Index Index 161 162 Index