Chapter 10

Telephone Customer Support

If you have questions concerning the operation of the software or camera, you may speak directly to a customer support representative.

Before You Call

Before you call to speak to a customer support representative, please have the camera connected to your computer, be at your computer, and have the following information available:

Operating system __________________________________________

Processor speed (MHz) _____________________________________

Computer model __________________________________________

Amount of memory (MB) ____________________________________

Exact error message you received_______________________________

Version of installation CD____________________________________

Camera serial number______________________________________

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Kodak CX4230 manual Telephone Customer Support, Before You Call