Troubleshooting
39
Computer/connectivity problems
You cannot take a
picture
■Turn the camera off, then on again.
■Depress shutter button all the way (page8).
■Insert new or charged batteries (page2).
■Wait until the ready light is green before attempting to
take another picture.
■Transfer pictures to the computer (page36), delete
pictures from the camera (page24), switch image storage
locations (page18), or insert a card with available
memory (page7).
Picture orientation is
not accurate
■Set the Orientation Sensor (page 19).
Flash does not fire ■Check flash setting, and change as needed (page14).
Battery life is short ■Wipe the contacts with a clean, dry cloth (page3) before
inserting batteries in the camera.
■Insert new or charged batteries (page2).
If... Try one or more of the following
The computer does
not communicate with
the camera
■Turn o n the cam era .
■Insert new or charged batteries (page2).
■Make sure USB cable is securely connected on camera (or
dock) and computer port (page36).
■Make sure the EasyShare software is installed (page30).
Slide Show does not
run on an external
video device
■Adjust the camera Video Out setting (NTSC or PAL,
page21).
■Make sure the external device settings are correct (see the
device’s user’s guide).
If... Try one or more of the following