Kodak D830, D1030 manual Picture frame problems, Try one or more of the following

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Troubleshooting and support

For step-by-step product support, visit www.kodak.com/go/digitalframesupport and select Step-by-Step Solutions & Repair.

Picture frame problems

If...	Try one or more of the following
Frame does not	■ Make sure the power cable that was included with your frame is
turn on.	connected securely (see page 2).
	■ Unplug the power cable for 5 seconds, then reconnect the cable.
	Press and hold the power button (for about 2 seconds), then
	release.
Nothing happens when	■ Insert a certified SD/SDHC/MMC/XD Card, with images, into the
a memory card or USB	upper designated card slot, then push to seat it (see page 8).
device is connected.	■ Insert a certified MS Duo/Duo Pro Card, with images, into the
	lower designated card slot only, then push to seat it (see page 8).
	NOTE: Do not insert an MS Pro or MS Pro Duo card in the top slot. It
	could get stuck and damage the card or your frame.
	■ Make sure the USB device is connected securely (see page 8).
	■ Make sure the file format of your pictures is supported. (See
	page 39).
	NOTE: Pictures may take a longer time to display when the files are large or when
	using a large capacity memory card or other connected device.
Touch border doesn’t	■ Use your finger to make your selections on the Quick Touch
work.	Borders (see page 4). Lights on the border show you where to
	touch.
	IMPORTANT: Do not slide on the right border (tap only).
	■ Unplug the power cable for 5 seconds, then reconnect the cable.
	Press and hold the power button (for about 2 seconds), then
	release.
34	www.kodak.com/go/support