Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom | Cause | Correction | |
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DVD or VCR do not | ● DVD or VCR button is not switched | ● Refer to page 6. | |
work properly. | properly. |
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No power. | ● The power cord is disconnected. | ● Plug the power cord into the wall outlet | |
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| securely. | |
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The power is on, but the | ● No disc is inserted. | ● Insert a disc. (Check that the DVD or, audio | |
DVD player does not |
| CD indicator in the display window is lit.) | |
work. |
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No picture. | ● The TV is not set to receive DVD signal | ● Select the appropriate video input mode on | |
| output. | the TV so the picture from the DVD player | |
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| appears on the TV screen. | |
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| ● The video cable is not connected securely. | ● Connect the video cable into the jacks | |
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| securely. | |
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No sound. | ● The equipment connected with the audio | ● Select the correct input mode of the audio | |
cable is not set to receive DVD signal | receiver so you can listen to the sound from | ||
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| output. | the DVD player. | |
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| ● The audio cables are not connected | ● Connect the audio cable into the jacks | |
| securely. | securely. | |
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| ● The power of the equipment connected | ● Turn on the equipment connected with the | |
| with the audio cable is turned off. | audio cable. | |
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| ● The Digital Audio Output is set to the | ● Set the Digital Audio Output to the | |
| wrong position. | correct position, then turn on the DVD | |
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| player again by pressing POWER. | |
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The picture is poor. | ● The disc is dirty. | ● Clean the disc. | |
● The TV channels are not tuned in properly. | ● Check tuning, carry out tuning again. | ||
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The DVD player does not | ● An unplayable disc is inserted. | ● Insert a playable disc. (Check the disc type | |
start playback. |
| and Regional code.) | |
● The disc is placed upside down. | ● Place the disc with the playback side down. | ||
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| ● The disc is not placed within the guide. | ● Place the disc on the disc tray correctly inside | |
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| the guide. | |
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| ● The disc is dirty. | ● Clean the disc. | |
| ● The Rating level is set. | ● Cancel the Rating function or change the | |
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| rating level. | |
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The remote control does | ● There is an obstacle in the path of the | ● Remove the obstacle. | |
not work properly. | remote control and this unit. |
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| ● The batteries in the remote control are | ● Replace the batteries with new ones. | |
| exhausted. |
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Video tape cannot be | ● Is the cassette compartment empty? | ● Eject the tape in. | |
inserted. | |||
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No | ● Audio mode is not set properly. | ● Switch ‘AUDIO’ in the main menu to | |
| ‘STEREO’. | ||
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Video Head Cleaning
Dirt accumulating on the head after a long period of time can cause the playback picture to become blurred or broken up. High quality video cassette tapes will not normally deposit dirt onto the video head, but old or damaged tapes might. Clean the video heads with a commercially available video heads cleaning tape.
English
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