Troubleshooting
56 www.kodak.com/go/support
Computer/connectivity problemsPicture quality problems
If... Try one or more of the following
Computer does not
communicate with
the camera
Turn on the camera.
Insert a charged battery (page 2).
Make sure USB cable is securely connected on camera and
computer port (page 51).
Make sure the EasyShare software is installed (page44).
Pictures do not
transfer to computer
Click the Help button in the EasyShare software.
Slide Show does not
run on an external
video device
Adjust the camera Video Out setting (NTSC or PAL,
page 31).
Make sure the external device settings are correct (see the
device’s user’s guide).
If... Try one or more of the following
Picture is too dark
or underexposed
Reposition camera for more available light.
Use Fill flash (page 20) or change your position so light is not
behind the subject.
Move so that the distance between you and the subject is
within the effective flash range (page 20).
To automatically set exposure and focus, press the Shutter
button halfway and hold. When the AF/AE indicator turns
green, press the Shutter button completely down to take
the picture.
Use P mode to adjust the Exposure and Flash Compensations
(page 19).
Use P mode (page 19) and Selectable Zone (see Focus Zone on
page 28).
Picture is too light Reposition camera to reduce the amount of available light.
Turn flash off (page20).
Move so that the distance between you and the subject is
within the effective flash range (page 20).
To automatically set exposure and focus, press the Shutter
button halfway and hold. When the AF/AE indicator turns
green, press the Shutter button completely down to take
the picture.
Use P mode to adjust the Exposure and Flash Compensations
(page 19).