Kohler K-3385-EB Troubleshooting Guide For Rochelle And Palarre, Symptoms, Corrective Action

Models: K-3402-EB K-3378-EB K-3385-EB

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TROUBLESHOOTING GUIDE FOR ROCHELLE AND PALARRE

SYMPTOMS

PROBABLE CAUSE

 

CORRECTIVE ACTION

 

 

 

 

Poor flush.

A. Water pressure is below 25 psi.

A. Increase running water

pres￿

 

 

 

 

 

 

sure.

 

 

B. Water level in tank is too low.

 

B. Bend float rod up slightly.

 

C. Volume

control

is not adjusted

C. Increase flow by turning ad￿

 

properly.

 

 

 

 

justing screw counterclock￿

 

 

 

 

 

 

wise.

 

 

D. Supply stop is not open.

 

D. Fully open supply stop.

 

 

E. Full 1/2" supply NOT installed.

E. Install full 1/2" supply.

 

 

F. Rim flush tube is disconected.

F. Reconnect rim flush tube.

 

G. Trapway

or

rim

holes

are

G. Unclog trapway or clean out

 

clogged.

 

 

 

rim holes.

 

 

 

 

Valve does not shut off.

A. Water pressure is over 125 psi.

A. Install pressure regulator.

 

B. Foreign

matter

has

adhered

to

B. Clean seat/seat washer or re￿

 

seat or seat washer.

 

 

 

 

 

place seat following instruc￿

 

 

 

 

 

 

 

 

 

 

 

 

tions with repair kit.

 

 

C. Worn seat or seat washer.

 

C. Replace as per B.

 

 

D. Water level in tank is above con￿

D. Slightly bend float rod

down￿

 

cealed overflow in bowl.

 

ward.

 

 

E. Water leaking past flush ball.

 

E. Replace flush ball.

 

 

F. Foreign

matter

on

 

F. Replace plunger.

 

 

plunger.

 

 

 

 

G. Replace cap.

 

 

G. Bore for plunger in cap assembly

 

 

is corroded or pitted.

 

 

 

 

 

H. Crack in tank or bowl is allowing

H. Replace toilet.

 

 

leakage.

 

 

 

 

 

 

 

 

 

 

 

 

Toilet leaves an odor.

A. Toilet is dirty.

 

 

 

A. Clean rim holes, bowl, and

 

 

 

 

 

 

trapway with disinfecting

 

 

 

 

 

 

bowl cleaner.

 

 

B. Crack in bowl allows sewer gas

B. Replace toilet.

 

 

into the room.

 

 

 

 

 

 

 

 

 

 

Toilet overflows.

A. Toilet is clogged.

 

 

A. Use plunger to unclog toilet.

 

 

 

 

 

 

 

 

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Kohler K-3385-EB, K-3378-EB Troubleshooting Guide For Rochelle And Palarre, Symptoms, Corrective Action, Probable Cause