![TROUBLESHOOTING CHART](/images/new-backgrounds/40199/4019915x1.webp)
TROUBLESHOOTING CHART
| SYMPTOMS |
| PROBABLE CAUSES |
| CORRECTIVE ACTION |
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1. | Float valve turns on/off | A. Flush valve seal worn, dirty or damaged. | A. Inspect, clean and, if necessary replace seal. | ||||
| by itself without toilet |
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| being flushed |
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2. | Float valve continues | A. Foreign particles lodged under the float valve | A. Shut off water supply; remove float valve cap | ||||
| to run, allowing water |
| seal (located under float valve cap) | assembly by rotating 1/8 turn |
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| to enter tank. |
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| counterclockwise. Cover uncapped lower |
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| valve unit with an inverted cup (holding it to | ||
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| prevent overspray), and turn water on and off | ||
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| a few times. Clean float valve seal surface | ||
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| (located under float valve cap). Replace float | ||
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| valve cap assembly by engaging lugs and | ||
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| rotating 1/8 turn clockwise. Turn water on. | ||
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| Install filter in supply line to prevent recurring | ||
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| problems. |
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| B. Float valve seal (located under float valve cap) | B. Replace seal. |
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| may be cracked or split. |
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| C. Tank water level set above overflow level. | C. During fill cycle, hold float under water a few | ||||
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| seconds to allow it to fill with water ballast. | ||
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| Adjust float by squeezing float adjustment clip, | ||
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| and sliding float up or down on float rod until | ||
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| water level is at marked water line. |
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3. | Incorrect water level | A. Float height incorrect. |
| A. Adjust float by squeezing float adjustment clip, | |||
| height. |
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| and sliding float up or down on float rod until | ||
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| water leve is at marked water line. |
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4. | Long or noisy tank fill | A. Plugged valve inlet or supply line. | A. Perform corrective action 2.A. |
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5. | Poor flush. | A. Water usage is too low. |
| A. Adjust the water tank level. |
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| B. Trapway obstructed. |
| B. Unclog trapway. |
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| C. Soil pipe or vent is obstructed. | C. Clear obstruction from soil pipe or vent. |
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| D. Supply | D. Open supply |
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6. | Toilet overflows. | A. Toilet trapway is obstructed. |
| A. Use plunger to unclog. |
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| B. Soil pipe or vent is obstructed. | B. Clear obstruction from soil pipe or vent pipe. | ||||
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1. |
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2. |
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| 1/8 |
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| ( | ) |
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| ( | ) |
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| 1/8 |
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| B. | ( | ) | B. |
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| C. |
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3. |
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4. |
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| A. | 2A |
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5. |
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| C. |
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| D. |
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6. |
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