Troubleshooting Guide | Technicolor - Thomson PDP2211 guide

Troubleshooting Guide

Trouble		Checks and Adjustments
No power to external	•	Check all connections. See page 4.
drive	•	Make sure computer is turned on and plugged into an
	operating outlet.

Player does not operate	•	Batteries may be weak. Install new batteries.
	•	Remove batteries and hold down one or more buttons for

several seconds to drain the microprocessor inside the player to reset it. Reinstall the batteries and try player again.

CompactFlash card will not play or you cannot insert it all the way into the player

•Make sure card is inserted correctly into player--top facing in and front facing the front of player. Do not force.

•Card is not encoded with compatible audio format (MP3, G2, or other compatible format).

•Card may be damaged.

•Card may need to be defragmented (or reformatted--this will erase all data on the card).

Player repeats same track	• Repeat play is turned on. Press MODE to change the play
or all tracks	mode.

Player plays tracks in ran- dom order

•Shuffle play is turned on. Press MODE to change the play mode.

•Program play is turned on. Press MODE to change the play mode.

Player plays audio with	•	Press DSP to change the DSP mode. Make sure equalizer is
DSP sound	set to your preferences.

Player pauses during play	•	Press PLAY to resume playback.

Long delay between	•	May be alternating between MP3 and other formats. Try
songs	grouping songs by format, and then transfer the files.

Songs not in same order as CD

•Songs are listed in order they were transferred to CompactFlash card.

Audio distorted at high	•	In equalizer mode, reduce the BASS gain.
volume	•	Switch from BASS BOOST mode.
	•	Reduce volume.
Player displays "Config	•	Transfer files to CompactFlash card using MusicMatch
File Not Found"	Jukebox or RealJukebox software.

Poor radio reception	•	Ensure headphones are plugged in the plug.
	•	Straighten the headphone cord and re-orient the cable
	•	Turn off nearby electrical appliances, such as hair dryer,
	vaccuum cleaner, microwave, flurescent lights.
	•	Press PLAY to switch to FM mono.

Radio auto search does	•	Move to another area for stronger signal reception
not stop

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Technicolor - Thomson PDP2211 manual Troubleshooting Guide, Trouble Checks and Adjustments

Contents

PDP2211 Important Safety Information Sound Pressure Control Introduction Table of Contents Player Features Included AccessoriesSpecifications Troubleshooting Guide Lyra Helpline Index Precautions for CompactFlash Card Important Information Computer System Requirements MinimumOptimum Unpack the player and accessories Getting Started Install the CompactFlash drivers Insert the included software CD into your CD-ROM drive Install the music management software Connect the CompactFlash external drive Select the software you want to install and click Install Install the MusicMatch Jukebox software Set MusicMatch Jukebox basic preferences Start the MusicMatch Jukebox software Getting Started Select a CD Recording Mode Volume Learn the MusicMatch Jukebox basic controls Getting Started Download music from the Internet Use MusicMatch Jukebox to play Radio on your PC Click on Station Selector to open the following window Organize the Music Library Music Library Window Create a playlist for playing or downloading Edit Tags for Your Songs Transfer the audio files to the CompactFlash Card Important Note Helpful Hints Install the RealJukebox software Confirm Express Setup screen Set basic preferences Secure Files On Learn the RealJukebox basic controls Save CD tracks to play on your PC or Thomson Lyra PlayerInformation from the Internet appears on your screen Download music from the Internet Organize the Playlist Create an AutoPlaylist Searching for Tracks Radio Yellow LED Insert card top first with front dogs facing up Helpful Hints Install the Thomson Lyra user’s guide and documentation Insert the Duracell Ultra batteries into the player Low Battery IndicatorBattery Safety Precautions Rechargeable Batteries Attach the headphones to the player Insert the CompactFlash card in the player Player Features DSP Digital Signal Processor Button Controls Headphone JackLight Button Lock / Unlock Button Battery Compartment DoorControls Car Kit and AC Adapter Plug not included Remote control Connecting the Remote Control Playing a CompactFlash Card CompactFlash Search in Playback Playback Features Pause FeatureAuto Resume Feature Skip and Search Features Skip Feature Repeat and Shuffle Features Program Feature Mode Menu To Clear Programs from Memory DSP Digital Signal Processor Menu Equalizer FeatureDSP Modes Radio Mode Search FeaturesPreset Memory Suppressing Stereo Signal Preset Memory cont’dDelete Preset Memory DSP Digital Signal Processor Removing a Card Included AccessoriesInserting a Card Removable Belt Clip Specifications PlayerCompactFlash Card Reader / Writer Troubleshooting Guide Trouble Checks and Adjustments Helpline Lyra Helpline Index Index 37, 39