SETTINGS

Checking status

The status menu can be used for troubleshooting. Only the administrator is able to change these settings. See “Installation and Administration of Konftel 300IP” for an explanation of the settings.

Account 1

To check account settings for SIP account 1.

Select MENU > STATUS > ACCOUNTS > ACCOUNT 1 (7,1,1).

This shows the status for:

-ACCOUNT NAME

-STATUS

-REGISTRAR

-SIP ID

-AUTH.NAME

-REALM

-PROXY

Account 2

To check account settings for SIP account 2.

Select MENU > STATUS > ACCOUNTS > ACCOUNT 2 (7,1,2).

Shows the same information as the menu option above.

Transfer protocol

To check which protocol is used to transmit data packages over the network.

Select MENU > STATUS > ACCOUNTS > TRANSPORT (7,1,3).

Current protocol is displayed.

Network

To check which protocol is used to transmit data packages over the network.

Select MENU > STATUS > NETWORK (7,2).

This shows the status for:

-DHCP

-IP ADDRESS

-HOSTNAME

-DOMAIN

-NETWORK

-GATEWAY

-DNS 1

-DNS 2

-VLAN

SETTINGS

NAT Traversal

To check whether address conversion is activated, which may be necessary if the phone is behind a firewall.

Select MENU > STATUS > NAT TRAVERSAL (7,3).

This shows the status for:

-STUN

-TURN

-ICE

Media

To check priorities of audio codecs and DTMF signalling.

Select MENU > STATUS > MEDIA (7,4).

This shows the status for:

-CODEC PRIORITY

-VAD

-DTMF SIGNALLING

-SECURITY RTP

-SECURE SIGNALLING

Time

To check time servers and time zones.

Select MENU > STATUS > TIME (7,5).

This shows the status for:

-NTP

-NTP SERVER

-TIMEZONE

Equipment

To check the phone’s serial number and software version.

Select MENU > STATUS > DEVICE (7,6).

This shows the status for:

-KONFTEL 300IP (software version and date)

-SERIAL NUMBER

-MAC ADDRESS

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Konftel 300IP manual Checking status