FAQ and Troubleshooting

I'm not getting a dialling tone

Check that the phone is registered. This is shown as a shaded box in the bottom left- hand corner of the screen If the box is not shaded, contact your phone administrator.

How can I upgrade my Konftel 300IP with the latest software version?

You need to log in as an administrator to upgrade software in the Konftel 300IP. You can search for the most recent version via the web interface and then install it auto- matically in the Konftel 300IP. For more details, see “Installation and Administration of Konftel 300IP”.

The web interface does not appear in my computer.

The phone can be connected to another network than your computer, such as a VLAN (Virtual LAN). Contact the phone administrator.

Microphone and/or speakers are not working.

The phone may be connected to a PA system that is not turned on or set in position PA without being connected. See page 26.

You can find answers to more FAQ on our website, www.konftel.com/300ip.

 

Optional accessories

Item no.

Designation

900102080

Expansion microphones (1 pair) extend the voice pickup range to 70

 

m2.

900102083

Travel case

900102084

Wall mounting bracket

900102087

Interface box for connection to external speakers and microphone

 

system (PA system)

900103384

Security lock cable

46

47

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Konftel 300IP manual FAQ and Troubleshooting, Optional accessories