Konica Minolta 164

Troubleshooting table

11-8 bizhub 164

11.2

[PC CONNECTION FAILED] An error occurred while the ma-

chine was reading data during

scanning.

Turn off the machine, then check

that the USB cable is correctly

connected.

After checking the USB cable,

turn on the machine again.

If the error is still not corrected,

contact your service representa-

tive.

Message Cause Remedy

Contents

Main Users Guide *9961018500* Page Table of contents 1 Introduction 2 Part names and their functions 3 Using this machine 4 Control Panel keys 5 Copy function 6 Installing the driver 7 Printer function 8 Scan function 9 [MENU] 10 Maintenance 11 Troubleshooting Page Page Page 1 Introduction 1.1 Energy Star What is an ENERGY STAR Product? 1.2 Trademarks and copyrights Copyright Note SOFTWARE LICENSE AGREEMENT Page 1.3 Safety information Warning and precaution symbols Meaning of symbols WARNING CAUTION Page Page Page 1.4 Regulation notices CE Marking (Declaration of Conformity) for users of the European Union (EU) For users in countries not subject to class B regulations Laser safety Internal laser radiation For European users For Denmark users For Finland, Sweden users For Norway users Laser safety label Ozone release Acoustic noise (for European users only) For EU member states only 1.5 Caution notations and labels 1.6 Space requirements Be sure to allow a clearance of 200mm (8 inches) or more at the back of this machine. 1.7 Operation precautions 1.8 Legal restrictions on copying 1.9 Conventions used in this manual 1.9.1 Symbols used in this manual To use this machine safely 7 WARNING 7 CAUTION Page Page Page Page 2 Part names and their functions 2.1 Options 2.2 Main unit Page 2.2.3 Control Panel Page Page 3 Using this machine 3.1 Turning on or off the machine 1 2 3.2 Basic operations 3.2.1 Loading paper Loading paper in Tray 1 1 2 4 1 2 4 Configuring a custom size 1 2 3 3.2.2 Placing originals 1 2 Page Page Page Page 4 Control Panel keys 4.1 Control Panel and functions 4.2 Display indications Page Page Page Page 5 Copy function 5.1 Available copy features Page 5.2 Basic settings 1 2 To configure custom sizes: Press the Menu/Select key [UTILITY] [CUSTOM SIZE MEMORY]. 5.3 Application settings ([COPY FUNCTION]) 5.3.1 [ID COPY] % 5.3.2 [COMBINE ORIGINAL] % [2in1] [4in1] % 5.3.3 [SORT] % [SORT] + [CRISSCROSS MODE] % 5.3.4 [ERASE] % 5.3.5 [BOOK SEPARATION] % [ERASE] + [BOOK SEPARATION] Page Page 5.5 Function combination matrix Page Page 6 Installing the driver 6.1 Precautions for installation 6.1.1 Operating environment 6.1.2 Connecting to the computer Page Page Page Page Page 6.4.2 Uninstalling the scanner driver 1 2 3 4 5 Page Page Page 7 Printer function 7.2 Printer driver settings 7.2.1 Common setting 7.2.2 [Setup] tab 7.2.3 [Layout] tab 7.2.4 [Per Page Setting] tab 7.2.5 [Watermark] tab Page Page Page Page 8 Scan function 8.1.2 TWAIN scanner driver settings Page Adjusting the quality from [Custom Settings] % Page Page 9[MENU] 9.1 [COPY FUNCTION] 9.2 [COPY JOB SETTING] % 9.3 [UTILITY] 9.3.1 [MACHINE SETTING] % 9.3.2 [CUSTOM SIZE MEMORY] % 9.3.3 [USER MANAGEMENT] % 9.3.4 [JOB SETTING] % 9.3.5 [COPY SETTING] 9.4 [TOTAL PAGE] % Page Page 10 Maintenance 10.1 Paper 10.1.1 Checking the paper Replenishment message Precautions regarding the use of paper Paper storage 1 2 4 5 6 Loading paper into the Bypass Tray 1 2 4 10.2 Toner 10.2.1 Checking Toner Replacement message Replacing the Toner Bottle Page Page Page Page Page Page 11 Troubleshooting 11.2 Troubleshooting table Simple troubleshooting Page Page Main messages and their remedies Page 11.3 Clearing paper jams 1. Drum Page Page Page Page Page Page Page 12 Specifications 12.1 Paper Paper types and paper capacities 12.2 Machine specifications bizhub 164 Page 12.3 Option Multi Bypass Tray MB-503 Page Page 13 Appendix 13.1 Glossary Page Page Page 14 Index 14.1 Index by item 14 14.2 Index by button