Solving Problems with Media Misfeeds

" Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media.

Symptom	Cause	Solution

Several	The front edges of	Remove the media and even up the
sheets go	the media are not	front edges, then reload it.
through the	even.
printer
printer	The media is moist	Remove the moist media and replace it
together.	The media is moist	Remove the moist media and replace it
together.	from humidity.	with new, dry media.
	from humidity.	with new, dry media.

	Too much static elec-	Do not fan transparencies.
	tricity is present.

Media mis-	Top cover needs to	Open and close the top cover of the
feed mes-	be opened and	printer again.
sage stays	closed again to reset
on.	the printer.

	Some media remains	Recheck the media path and make
	misfed in the printer.	sure that you have removed all of the
		misfed media.

Media is	The media is not cor-	Remove the misfed media and reposi-
misfeeding.	rectly positioned in	tion the media properly in the tray.
	the tray.

	The number of sheets	Remove the excess media and reload
	in the tray exceeds	the correct number of sheets in the
	the maximum	tray.
	allowed.

	The media guides are	Adjust the media guides in the Tray 1
	not correctly adjusted	to match the size of the media.
	to the media size.

	Warped or wrinkled	Remove the media, smooth it out, and
	media is loaded in the	reload it. If it still misfeeds, do not use
	tray.	that media.

	The media is moist	Remove the moist media and replace it
	from humidity.	with new, dry media.

	The recommended	Load the transparencies or label
	transparency or label	sheets according to the manufacturer’s
	sheet is facing the	instructions.
	wrong way in Tray 1.

70	Solving Problems with Media Misfeeds

1800767-001A, 4139-7733-01A specifications

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Konica Minolta 4139-7733-01A manual Solving Problems with Media Misfeeds, Symptom Cause Solution

Models: 1800767-001A 4139-7733-01A