Symptom

Cause

Solution

 

 

 

Colors are

The top cover is not

Make sure that the top cover is closed.

not register-

properly closed.

 

ing properly;

 

 

The drum cartridge is

Remove the drum cartridge and rein-

colors are

not correctly seated.

stall it.

mixed or

 

 

One or more of the

Remove the toner cartridge and check

have page-

toner cartridges are

for damage. If it is damaged, replace it.

to-page vari-

ation.

defective.

 

 

 

 

The media is moist

Remove the moist media and replace it

 

from humidity.

with new, dry media.

 

 

 

Line art does

The line art setting for

In the driver, go to Properties/Quality

not print in

2400 x 600 dpi

and choose Off in the Color Matching.

color.

requires Color Match-

 

If you want color, lower the resolution

 

ing to be turned off.

to 1200 x 600 or 600 x 600 dpi.

 

 

 

 

 

The color

The drum cartridge is

Remove the drum cartridge and check

has a poor

defective.

for damage. If it is damaged, replace it.

reproduction

 

 

or has poor

 

 

color density.

 

 

 

 

 

If the problem is not resolved, even after all of the above have been per- formed, contact Technical Support with the error information.

For contact information, refer to the General Information Guide.

80

Solving Problems with Printing Quality

Page 85 Page 87
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Konica Minolta 4139-7733-01A, 1800767-001A manual Colors are Top cover is not
Page 85 Page 87

1800767-001A, 4139-7733-01A specifications

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