Symptom | Cause | Solution | |
Entire sheet | One or more of the | Remove the toner cartridge and check | |
is printed in | toner cartridges are | for damage. If it is damaged, replace it. | |
black or | defective. |
| |
color. |
|
| |
The drum cartridge is | Remove the drum cartridge and check | ||
| |||
| defective. | for damage. If it is damaged, replace it. |
Image is too | Laser lens is dirty. | Clean the laser lens. | |
light; there is | The media is moist | Remove the moist media and replace | |
low image | from humidity. | with new, dry media. | |
density. | |||
There is not much | Replace the toner cartridge. | ||
| |||
| toner left in the car- |
| |
| tridge. |
| |
| One or more of the | Remove the toner cartridge and check | |
| toner cartridges are | for damage. If it is damaged, replace it. | |
| defective. |
| |
| Media type is set | When printing envelopes, labels, post- | |
| incorrectly. | cards, thick stock, or transparencies, | |
|
| specify the appropriate media type in | |
|
| the printer driver. | |
Image is too | One or more of the | Remove the toner cartridge and check | |
dark. | toner cartridges are | for damage. If it is damaged, replace it. | |
| defective. |
| |
| The drum cartridge is | Remove the drum cartridge and check | |
| defective. | for damage. If it is damaged, replace it. |
76 | Solving Problems with Printing Quality |
