Symptom

Cause

Solution

Abnormal

The laser lens is dirty.

Clean the laser lens.

areas (white,

 

 

The toner cartridge is

Remove the toner cartridge with the

black, or

defective.

color causing the abnormal image.

color) appear

in a regular

 

Replace it with a new toner cartridge.

The drum cartridge is

Remove the drum cartridge and check

pattern.

defective.

for damage. If it is damaged, replace it.

 

Image

The laser lens is dirty. Clean the laser lens.

defects.

 

 

The toner cartridge is

Remove the toner cartridge and check

 

 

leaking.

for damage. If it is damaged, replace it.

 

 

 

 

The toner cartridge is

Remove the toner cartridge with the

 

defective.

color causing the abnormal image.

 

 

Replace it with a new toner cartridge.

 

 

 

 

The drum cartridge is

Remove the drum cartridge and check

 

defective.

for damage. If it is damaged, replace it.

 

 

 

Lateral lines

The printer is not

Put the printer on a flat, hard, level sur-

or bands

level.

face not to exceed ±1° slant in any

appear on

 

direction.

image.

 

 

The media path is

Print several sheets and the excess

 

 

dirty with toner.

toner should disappear.

 

 

 

 

One or more of the

Remove the toner cartridge and check

 

toner cartridges are

for damage. If it is damaged, replace it.

 

defective.

 

 

 

 

 

The drum cartridge is

Remove the drum cartridge and check

 

defective.

for damage. If it is damaged, replace it.

 

 

 

Colors look

One or more of the

Remove the toner cartridges and verify

drastically

toner cartridges are

that the toner is distributed evenly on

wrong.

defective.

each cartridge roller, and reinstall the

 

 

toner cartridges.

 

 

 

 

One or more of the

Check the control panel. If necessary,

 

toner cartridges are

replace the specified toner cartridge.

 

low or empty.

 

Solving Problems with Printing Quality

79

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Konica Minolta 1800767-001A, 4139-7733-01A manual Lateral lines Printer is not
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1800767-001A, 4139-7733-01A specifications

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