Symptom

Cause

Solution

 

 

 

Not all pages

The printer has the

Check your cable.

print.

wrong kind of cable,

 

 

or the printer is not

 

 

configured for the

 

 

correct cable and

 

 

port.

 

 

 

 

 

The Cancel key was

Make sure no one pressed the Cancel

 

pressed.

key while your job was printing.

 

 

 

 

The tray is empty.

Check that the trays are loaded with

 

 

media, in place, and secure.

 

 

 

 

A document is printed

Print the overlay file using a magicolor

 

with an overlay file

2400W driver from the magicolor

 

which has been cre-

2400W Utilities and Documentation

 

ated by a non-magi-

CD-ROM.

 

color 2400W driver.

 

 

 

 

Printer

The power cord is not

Turn off the printer, confirm that the

resets or

correctly plugged into

power cord is correctly plugged into the

turns off fre-

the outlet.

outlet, and then turn on the printer.

quently.

 

 

A system error

Contact Technical Support with the

 

 

occurred.

error information.

 

 

 

With N-up on

Both the driver and

For N-up on multiple copies, choose

multiple cop-

the application have

Collate only in the driver’s Paper Tab.

ies, the out-

been set for collation.

Do not set collation in the application.

put is

 

 

incorrect.

 

 

 

 

 

You hear

The printer is not

Put the printer on a flat, hard, level sur-

unusual

level.

face not to exceed ±1° slant in any

noises.

 

direction.

 

 

 

 

There is a foreign

Turn off the printer and remove the

 

object stuck inside

object. If you cannot remove it, contact

 

the printer.

Technical Support.

 

 

 

Solving Other Problems

73

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Image 79
Konica Minolta 1800767-001A, 4139-7733-01A manual Solving Other Problems, Cd-Rom
Page 78 Page 80

1800767-001A, 4139-7733-01A specifications

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