Troubleshooting 5
C450 5-3
5 Troubleshooting

5.1 Cannot send messages

When a document cannot be sent, try to correct the problem by referring to
the table below. If the document still cannot be sent properly even after at-
tempting to correct the problem, please contact your service representative.
!
Detail

Refer to “Error message displayed” on page5-6 for information regard-

ing error messages.

Refer to the “User's guide – Copy operations” provided with the FK-502

for problems such as jamming of originals, paper jams, poor image qual-

ity or running out of toner.

Check points Corrective actions
Is the transmission procedure cor-
rect?
Check the transmission procedure and then try sending
again.
Is the fax number of the destination
being called correct? Are program
dialing or abbreviated dialing num-
bers registered correctly?
Using program dialing or abbreviated dialing, there may be
an error in registration of the fax number. Try printing out
the abbreviated dialing list and check if the number is reg-
istered correctly. Correct if there is an error in registration.
Is the telephone line setting cor-
rect?
Does [Dialing Method] of [Telephone Line Settings] in the
Utility Mode match the telephone line being used? Check
the setting and correct if there is an error.
Is the telephone line connected
properly?
Is the telephone line disconnected? Check the telephone
line connection and connect it if it is disconnected.
Is there a problem with the receiv-
ing machine?
Is the power of the receiving facsimile turned off, is it out
of paper or is there another problem? Telephone the des-
tination and check if there is a problem.