Konica Minolta KD-500Z user manual Warranty and After-sales Service, Warranty separately attached

Warranty and After-sales Service

For repair, handling and care, first consult the dealer from whom you purchased the camera.

Warranty (separately attached)

Before accepting the warranty card, please make sure that the date of purchase and dealer of purchase and the dealer's details have been completed. After reading the warranty, keep it in a safe place.

Warranty period (main unit): one year from the date of purchase

When requesting service

If symptoms persist after having checked the table on pages 117 and 118, Troubleshooting, disconnect the power supply and contact the dealer from whom you purchased the camera.

Note: Transportation cost for taking/bringing back the product to/from repair, shipping costs or carrying charges are at the customer’s expense. When shipping the product, pack the unit appropriately and use a shipping method such as registered mail or express mail to prevent loss of the product.

During the warranty period

Repairs will be made by the dealer from whom you purchased the camera according to the contents of the warranty. For repair, take the product and the warranty to the dealer from whom you purchased the camera.

Outside the warranty period

Repairable products can be repaired for a charge upon request. However, the minimum holding period of performance parts for repairing digital still cameras is 8 years after termination of production.

Note: Performance parts for repair are parts necessary to maintain the functions of the product.

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