ReturnAuthorization Procedure
To return this productto Krell, please follow this procedure so that we may serveyoubetter:
If youbelieve there is a problemwith your | 1. Obtain a Return Authorization Number | |||||
(R/A number) and shipping address | ||||||
component,pleasecontact your dealer, dis- | ||||||
from the Krell ServiceDepartment. | ||||||
tributor, or the Krell factory to discussthe | ||||||
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problembeforeyou return the componentfor | 2. Insureandacceptall | liability | for loss of | |||
repair. Toexpediteservice, youmaywishto | or damageto this product during ship- | |||||
complete and | mentto the Krell factory andprepayall | |||||
Formin the ServiceSection of our website | shipping charges. | Please | see the | |||
at: |
| Warrantypagein this manual,concern- | ||||
http://www.krellonline.com | ing liability | for shipping damageand | ||||
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| shipping charges. |
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To contactthe Krell ServiceDe3artment | This product mayalso be handdelivered if | |||||
arrangementswith the Service Department | ||||||
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TEL | havebeenmadein advance.Proof of pur- | |||||
| chasewill be requiredfor warrantyvalida- | |||||
| 9:00 AMto 5:00 PMEST | tion at the time of handdelivery. |
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FAX |
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service@krellonline.com | IMPORTANT |
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WEBSlTE | http'J/www.krellonline.com | Usethe original packagingto ensuresafe | ||||
transit of this productto the dealer,distribu- | ||||||
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| tor, or facto~Kre// may,at its discretion, | |||||
| return this productin newpackagingandbill | |||||
PRODUCTNAME |
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SERIALNUMBER |
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| the ownerfor suchpackagingif the product | ||||
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| received by Krell wasboxedin | ||||
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| dardpackagingor if the original packaging | ||||
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| was so damagedthat it | wasunusable. If | |||
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| Krel/ determines that newpackaging is | ||||
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| required, the ownerwill be notified before | ||||
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| this productis | returned. |
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| To purchaseadditional | packaging, please | |||
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| contactyourauthorizedKrell dealer, distrib- | ||||
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| utor, or the Krell ServiceDepartment. |
22 | Krell |