Krell Industries KAV-300cd manual ReturnAuthorization Procedure

ReturnAuthorization Procedure

IMPORTANT

If youbelieve there is a problemwith your component,pleasecontact your dealer, dis- tributor, or the Kre// factory to discussthe problembefore you return the componentfor repair. To expediteservice, youmaywish to complete and e-mail the Service Request Formin the Service Sectionof our website at:

www.krellonline.com

To contact the Krell Service Department

TEL 203-799-9954

Monday-Friday

9:00 AMto 5:00 PMEST

FAX 203-799-9796

E-MAILservice@krellonline.com

WEBSITE www.krellonline.com

KAV-300cd

PRODUCTPLEASEWRITEYOURSERIALNUMBERHERE

To return this productto Krell, please follow this procedure so that we may serveyoubetter:

1.Obtain a Return Authorization Number (R/A number)and shipping address from the Krell ServiceDepartment.

2.Insureandacceptall liability for lossof or damageto this product during shipmentto the Krell factory andprepayall shipping charges. Please see the Warrantypagein this manual,concerningliability for shipping damageand shipping charges.

This productmayalso be handdelivered if arrangementswith the Service Department havebeen madein advance.Proof of pur- chasemaybe required for warrantyvalida- tion at the time of handdelivery.

IMPORTANT

Usethe original packagingto ensuresafe transit of this productto the dealer,distribu- tor, or facto~Krell may,at its discretion, return this productin newpackagingandbill the ownerfor suchpackagingif the product received by Krell wasboxedin non-stan- dardpackagingor if the original packaging wasso damagedthat it wasunusable, ff Krell determines that newpackaging is required, the ownerwill be notified before this productis returned.

To purchaseadditional packaging, please contactyour authorizeddealer, distributor, or the Krell ServiceDepartment.

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