Kyocera 3225, 3200 series 10 GETTING HELP

User Guide for the Kyocera 3225 Phone 127

10 GETTING HELP

Customer support

Your service provider’s customer support department may be accessible

directly from your phone when you dial a number such as *611 (check with your

service provider). They can answer questions about your phone, phone bill, call

coverage area, and specific features available to you, such as cal l forwardi ng

or voicemail.

For questions about the phone features, refer to the materials provided with

your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Wireless Corp.

Customer Care Center in any of the following ways:

• Web site: www.kyocera-wireless.com

• Email: phone-help@kyocera-wireless.com

Before requesting support, please try to reproduce and isolate the problem.

When you contact the Customer Care Center, be ready to provide the following

information:

• The name of your service provider.

• The actual error message or problem you are experiencing.

• The steps you took to reproduce the problem.

Contents

Main Page Page Page Page Page Page Page Page Page Page Page Page 093 453 037 C Page Page Page 1G Installing the battery Charging the battery Recharging the battery Removing the battery Caring for the battery General safety guidelines Common causes of battery drain Performing basic functions Page Getting to know your phone Page Using menus To use menus From the home screen, press to select Menu. The contents of the main menu are as follows: Recent Calls * Not available on all phones. Check with your service provider. Page Understanding screen icons Icons in the top row Page Icons in the bottom row Other icons Page 2M Making a call using voice tags on page 94. Redialing a number Calling a saved number Answering a call Answering calls hands-Free Setting the phone to hold calls Placing a call on hold Changing the hold message Using the speakerphone Adjusting speakerphone volume Dealing with missed calls Setting missed call alerts Viewing recent call details Viewing recent calls Erasing recent calls Setting up speed dialing Page Setting up voicemail Checking voicemail messages If you see New Message on your scre en If you see the symbol Silencing an incoming call Adjusting the volume during a call Locking the keypad Changing the keyguard setting Keeping track of your calls All calls Recent calls Timing your calls Receiving data or faxes Emergency numbers Designating emergency numbers Calling emergency numbers To call 911 To exit Emergency mode Understanding roaming Controlling network roaming Setting an alert for roaming Setting the roam ringer Making calls using a headset 3E Understanding text entry screens Text entry modes Page Entering words quickly Personal User Dictionary Changing modes Capitalization settings Quick reference to text entry Page 4S Saving a phone number Adding a code or extension Saving an email address, street address, URL, or note Editing or erasing a contact Editing a phone number Page Finding contact information Checking the frequent contacts list Searching the Contacts directory Setting Fast Find Using Fast Find 5S Sending text messages Sending a simple message Understanding appended messages Including pictures and sounds Page Setting sending options Page Sending a saved message Page Page Saving messages to the OutBox Retrieving text messages If you see the New Message note If you see the body of the message If you see the symbol Reading the message Setting message alerts Erasing messages Erasing single messages Erasing all messages Erasing messages automatically Customizing message settings Creating group lists Page Creating and editing prewritten messages (AutoText) Switching default text entry mode Page 68 Customizing Your Phone 5C The contents of the Settings menu are as follows. Silent Mode Keyguard Sounds Display Setting vibrate mode Silencing all sounds To silence all sounds Specifying just vibration or just lights Page Turnin g sounds back on Choosing a different ringer Specifying ringers for different calls Importing additional ringers Adjusting volume Adjusting the earpiece volume Page Using shortcuts Defining the up feature shortcut Using the up feature shortcut Creating a shortcut to your frequent contacts list Using the Frequent Contacts shortcut Setting FunLights Page Personalizing the screen Changing your banner Setting a screen saver Page Adjusting the backlighting Setting power backlighting Changing the display contrast Setting numbers to auto-hyphenate Choosing a different language Creating a secure environment Changing your lock code Locking your phone Unlocking the phone Restricting calls Erasing all contacts Setting message alerts Page Setting alerts for your headset Switching between phone lines Data settings Connecting to a laptop or a PC Connecting to a TTY/TDD device Setting the phone to receive data or faxes Setting position location 6U Setting up voice dialing Adding a voice tag before choosing the contact Adding a voice tag to a new contact Page Calling using voice tags Making calls using expert mode Making calls using digit dialing Using voice features with accessories Waking up the phone Answering the phone Answering automatically Answering using voice commands Training voice recognition Page 7U Voice Memo Recording a voice memo Playing a voice memo Rewind and fast forward Naming a saved voice memo Erasing a saved voice memo Scheduler Adding an event Adding an occasion Viewing, editing, or erasing an event Viewing a list of occasions Alarm Clock Tip Calculator Calculator Timer Page 8F Tetris Page Brick Attack Race 21 Doodler Page My Sounds My Pictures 9C Using the Web Browser Starting the Web Browser Using the Web menu options Searching for a Web site Bookmarking a Web site Going to a bookmarked site Checking Net alerts Keeping track of browser usage Changing the Web prompt Using BREW For more information How does BREW work? Downloading an application Page Opening an application Viewing application details Removing an application Disabling an application Checking available memory BREW tips 10 GETTING HELP Customer support Page I Page Page Direct View adding to con- tact editing