CHAPTER 6 TROUBLESHOOTING

6-6

4. Countermeasures against Call for service Message

When a service call message such as the following is displayed and
the Attention indicator on the operation panel is lit, the printer has
detected a malfunction. Stop use of the printer and perform the
following procedure.
Inch specifications
Call service
CXXXX
Error Occurred.
CXXXX
Metric specifications
Call service
CXXXX
Error occurred.
CXXXX
1Pull the main body release lever to open and then close the
printer body.
2If the same message remains, make a note of the displayed
error code (C xxxx in the example above).
3Turn the main switch off ( ) and disconnect the power
cord.
4Contact your service representative and report the error code
above.