CHAPTER 6 TROUBLESHOOTING

TROUBLE

CHECK POINT

PROCEDURE

PAGE

 

 

 

 

Paper jams often.

Are there wrinkles or folds in the

Remove the portion of the paper roll that contains

 

paper?

the wrinkles or folds.

 

 

 

 

 

 

Is there any jammed paper or are

Remove them by following the appropriate

6-7

 

there other pieces of paper

procedure.

 

 

remaining inside the machine?

 

 

 

 

 

 

 

Is the paper setting method proper?

Check the paper setting method.

3-7

 

 

 

 

 

Is vellum being used?

The leading edge may have been damaged.

 

 

Pull out the paper roll until the damaged portion

 

 

 

comes out and then cut it before use.

 

 

 

 

 

The printed image is shifted to

Is the paper roll properly installed

Align the flange guide positions with the appropriate

3-7

either side (widthwise).

into the roll unit?

size labels.

 

 

 

 

 

 

Was the paper fed properly in

Adjust the bypass guides to the paper size and then

4-2

 

bypass mode?

insert the paper.

 

 

 

 

 

Paper is wrinkled or curled.

Is the media type setting correct?

Select the appropriate media type for the media type

5-6

 

 

setting.

 

 

 

 

 

 

Is the paper wet?

Replace the paper roll with a new one. Depending

3-7

 

 

on the operating environment, turn the dew

3-9

 

 

prevention heater switch on.

 

 

 

 

 

 

Is the roll unit flange set properly?

Set the roll unit flange properly.

3-7

 

 

 

 

 

Is the fixing temperature proper?

Adjust the fixing temperature to a lower temperature.

5-9

 

 

 

 

Toner does not adhere well to

Is the media type setting correct?

Select the appropriate media type for the media type

5-6

the paper.

 

setting.

 

 

 

 

 

 

Was thick paper used?

Adjust the fixing temperature to a higher

5-9

 

 

temperature.

 

 

 

 

 

6-12

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Kyocera KM-P4845w, KM-P4850w manual Troubleshooting

KM-P4845w, KM-P4850w specifications

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