LaCie 2big triple manual LaCie 2big Host Connection, Problem, Solution, LaCie 2big Triple, page

LaCie 2big Triple	Troubleshooting
User Manual	page 32

4.3. LaCie 2big Host Connection

■ Problem	■ Solution
The LaCie 2big	Verify the System LED status to confirm power.
is not recognized	Verify HBA BIOS recognizes empty 2big.
when USB is
plugged-in.	Turn off PCI bus power save mode in the host BIOS.
	Verify the USB connection and try a different USB cable.
	Connect to a different USB port.
Operating system	Verify HBA BIOS recognizes empty LaCie 2big.
does not recognize	Before reconfiguring the mode of operation, use the operating system’s Disk Manager to delete partitions on
LaCie virtual drives.
	the volume.
	Ensure the HBA driver is current.
	Troubleshoot driver:
	• Verify driver active status. For Windows, the Device Manager should show the SCSI icon next to the
	HBA. For Mac OS X, the Disk Utility should show a SCSI Connection ID for the virtual disks on the
	physical hard disk drives. Error messages during the driver installation would have indicated issues.
	• Resolve resource conflicts (IRQ, DMA, or I/O).
	Verify port multiplier (PM) support in the HBA.