| LaCie Data Bank | 7. Troubleshooting | |||||
| User’s Manual |
| page 28 | ||||
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| The Problem | Questions to Ask | Possible Solutions |
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| The drive is not | Have the USB drivers been | Windows 98 SE and Windows Me Users: Go to Start > | |||
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| recognized by the | installed correctly and enabled? | Settings > Control Panel > System > Device Manager > | |||
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| computer. |
| USB Controller. Click on the + sign next to the controller | |||
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| icon, and you should see your device listed. | |||
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| Windows 2000 Users: Go to Start > Settings > Control | |||
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| Panel > System > Hardware tab > Device Manager button | |||
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| > USB Controller. Click on the + sign next to the controller | |||
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| icon, and you should see your device listed. | |||
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| Windows XP Users: Go to Start > Control Panel > | |||
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| Performance and Maintenance > System > Hardware tab > | |||
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| Device Manager button > USB Controller. Click on the + | |||
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| sign next to the controller icon, and you should see your | |||
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| device listed. | |||
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| If you still can’t see your device, recheck the cables and try | |||
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| the other troubleshooting tips listed here. | |||
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| Is there a conflict with other | Contact LaCie Technical Support for help. | |||
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| device drivers or extensions? |
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The drive is not | Has the drive been formatted? |
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recognized by the |
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computer. |
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Make sure that the drive has been formatted properly. Please see sections 4.1. Formatting And Partitioning Your LaCie Drive and 5.1. File System Formats for more information.
Does your computer’s operating | Check your computer’s documentation and see sections 4.1. |
system support the file system? | Formatting And Partitioning Your LaCie Drive and 5.1. File |
| System Formats for more information. |
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Was the drive originally | If the drive is configured as a removable disk drive under |
formatted as a removable disk? | Windows 98 SE or Windows Me, the removable setting will |
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| new system. To do this, go the Device Manager (Start > |
| Settings > Control Panel > System > Device Manager) and |
| click on the Drives Settings tab. |
