Solving recovery problems

To install or reinstall the device driver for a factory-installed device, do the following:

1.Turn on the computer.

2.Use Windows Explorer or My Computer to display the directory structure of your hard disk drive.

3.Go to the C:\SWTOOLS directory.

4.Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO.

5.Open the appropriate device subfolder.

6.Do one of the following:

•In the device subfolder, look for a SETUP.exe file. Double-click the file and follow the instructions on the screen to complete the installation.

•In the device subfolder, look for a README.txt file or a file with the .txt extension. This file might be named after the operating system, such as WIN98.txt. The TXT file contains information about how to install the device driver. Follow the instructions to complete the installation.

•If the device subfolder contains a file with the .inf extension and you want to install the device driver using the INF file, refer to your Windows Help and Support information system for detailed information about how to install the device driver.

If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following:

•Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 60.

•Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See “Creating and using recovery media” on page 57.

Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence. You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program. See “Selecting a startup device” on page 65 for detailed information about temporarily or permanently changing the startup device sequence. For more information about the Setup Utility program, see Chapter 4 “Using the Setup Utility program” on page 63.

It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use.

62ThinkCentre User Guide

852, 800, 3091, 3429, 5248 specifications

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Lenovo 3091, 3265, 4285, 870, 852, 800, 5205, 5248, 3678, 3650, 3429, 3373, 2557 Solving recovery problems

Models: 852 800 3091 3429 5248 3373 3678 870 3650 3265 2557 2471 5205 4285