PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace on your Lenovo computer. Use the PC-Doctor for Rescue and Recovery program if you are unable to start the Windows operating system.

To run the PC-Doctor for Rescue and Recovery program from the Rescue and Recovery workspace, do the following:

1.Turn off the computer.

2.Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, release the F11 key. The Rescue and Recovery workspace opens after a short delay.

3.From the Rescue and Recovery workspace, select Launch advanced Rescue and Recovery Diagnose hardware. The PC-Doctor for Rescue and Recovery program opens.

4.Select the desired diagnostic test. Then, follow the instructions on the screen.

For additional information about running the PC-Doctor for Rescue and Recovery program, refer to the PC-Doctor for Rescue and Recovery help system.

Note: If you encounter failures that prevent you from gaining access to the Rescue and Recovery workspace, you can run the PC-Doctor for Rescue and Recovery program after using a rescue medium to recover the computer from failures and gaining access to the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 60.

PC-Doctor for DOS

You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the Windows operating system. You can run the PC-Doctor for DOS diagnostic program from a diagnostic disc that you created.

Creating a diagnostic disc

This section provides instructions on how to create a diagnostic disc.

To create a diagnostic disc, do the following:

1.Download a self-starting bootable disc image (known as an ISO image) of the diagnostic program from: http://www.lenovo.com/support

2.Use any CD/DVD burning software to create a diagnostic disc with the ISO image.

Running the diagnostic program from the diagnostic disc

This section provides instructions on how to run the diagnostic program from the diagnostic disc that you created.

To run the diagnostic program from the diagnostic disc that you created, do the following:

1.Make sure that your computer is turned off.

2.Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu opens, release the F12 key.

3.Insert the diagnostic disc into the optical drive.

4.Select the optical drive with the diagnostic disc as the startup device and press Enter. The diagnostic program opens.

5.Follow the instructions on the screen to run the desired diagnostic test. For additional help, press the F1 key.

Chapter 6. Troubleshooting and diagnostic programs 73

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Lenovo 3373, 3091, 3265, 4285, 870, 852, 800, 5205, 5248, 3678, 3650, 3429, 2557 PC-Doctor for Rescue and Recovery, PC-Doctor for DOS

852, 800, 3091, 3429, 5248 specifications

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