PC-DoctorforRescueandRecovery
ThePC-DoctorforRescueandRecoverydiagnosticprogramispartoftheRescueandRecoveryworkspace
onyourLenovocomputer.UsethePC-DoctorforRescueandRecoveryprogramifyouareunableto
starttheWindowsoperatingsystem.
TorunthePC-DoctorforRescueandRecoveryprogramfromtheRescueandRecoveryworkspace,do
thefollowing:
1.Turnoffthecomputer.
2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsorsee
alogoscreen,releasetheF11key.TheRescueandRecoveryworkspaceopensafterashortdelay.
3.FromtheRescueandRecoveryworkspace,selectLaunchadvancedRescueandRecovery➙
Diagnosehardware.ThePC-DoctorforRescueandRecoveryprogramopens.
4.Selectthedesireddiagnostictest.Then,followtheinstructionsonthescreen.
ForadditionalinformationaboutrunningthePC-DoctorforRescueandRecoveryprogram,refertothe
PC-DoctorforRescueandRecoveryhelpsystem.
Note:IfyouencounterfailuresthatpreventyoufromgainingaccesstotheRescueandRecovery
workspace,youcanrunthePC-DoctorforRescueandRecoveryprogramafterusingarescuemedium
torecoverthecomputerfromfailuresandgainingaccesstotheRescueandRecoveryworkspace.See
“Creatingandusingarescuemedium”onpage60.
PC-DoctorforDOS
YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom
http://www.lenovo.com/support.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyofthe
Windowsoperatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostartthe
Windowsoperatingsystem.YoucanrunthePC-DoctorforDOSdiagnosticprogramfromadiagnostic
discthatyoucreated.

Creatingadiagnosticdisc

Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.
Tocreateadiagnosticdisc,dothefollowing:
1.Downloadaself-startingbootablediscimage(knownasanISOimage)ofthediagnosticprogramfrom:
http://www.lenovo.com/support
2.UseanyCD/DVDburningsoftwaretocreateadiagnosticdiscwiththeISOimage.

Runningthediagnosticprogramfromthediagnosticdisc

Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromthediagnosticdiscthat
youcreated.
Torunthediagnosticprogramfromthediagnosticdiscthatyoucreated,dothefollowing:
1.Makesurethatyourcomputeristurnedoff.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuopens,releasetheF12key.
3.Insertthediagnosticdiscintotheopticaldrive.
4.SelecttheopticaldrivewiththediagnosticdiscasthestartupdeviceandpressEnter.Thediagnostic
programopens.
5.Followtheinstructionsonthescreentorunthedesireddiagnostictest.Foradditionalhelp,press
theF1key.
Chapter6.Troubleshootinganddiagnosticprograms73