If you still encounter the same problem after you restart your tablet, reset your tablet and restart it again, you can perform a factory data reset operation. For more information, refer to “Resetting your tablet to the factory default settings” on page 37.

Error messages

Message: 0177: Bad SVP data, stop POST task.

Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the tablet serviced.

Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup.

Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check Security settings, and restart the system. If you still have a problem, have the tablet serviced.

Message: 0187: EAIA data access error

Solution: The access to EEPROM is failed. Have the tablet serviced.

Message: 0188: Invalid RFID Serialization Information Area.

Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the tablet serviced.

Message: 0189: Invalid RFID configuration information area

Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the UUID needs to be reinstalled. Have the tablet serviced.

Message: 0190: Critical low-battery error

Solution: The tablet turned off, because the battery is low. Connect the ac power adapter to the tablet and charge the battery.

Message: 0191: System Security - Invalid remote change requested.

Solution: The system configuration change has failed. Confirm the operation and try again. To clear the error, enter the ThinkPad Setup.

Message: 0199: System Security - Security password retry count exceeded.

Solution: This message is displayed if you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again. To clear the error, enter the ThinkPad Setup.

Message: 2200: Machine Type and Serial Number are invalid.

Solution: Machine Type and Serial Number are invalid. Have the tablet serviced.

Message: 2201: Machine UUID is invalid.

Solution: Machine UUID is invalid. Have the tablet serviced.

Chapter 8. Troubleshooting problems 57

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Lenovo EX624405, 36984UU, 36984RU, 369724U, 36984MU, 36984QU, 370133U, 36984LU, 37023SU, 36984SU, 370245U manual Error messages
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EX624405, 370245U, 36984SU, 37023SU, 36984LU specifications

Lenovo has established itself as a leader in the technology sector, consistently delivering high-performance devices tailored to meet a variety of user needs. Among its various offerings are models such as the Lenovo 36984MU, 37023SU, 36984SU, EX624405, and 370133U, which showcase the brand's commitment to innovation and quality.

The Lenovo 36984MU is known for its robust performance, powered by a reliable processor that balances speed and efficiency. This model is equipped with a vivid display, providing users with crystal-clear visuals that enhance the overall experience, whether for work or entertainment. Additionally, it boasts generous storage capacity, allowing users to store and access a vast library of files and applications without compromise.

The 37023SU model stands out for its portability and design on the go. This laptop comes with advanced thermal management technology, which ensures optimal cooling during intensive tasks. Users can appreciate the ergonomic keyboard designed for comfortable typing, making it perfect for long hours of use. The inclusion of multiple connectivity options ensures that this device can seamlessly integrate into various environments.

In contrast, the Lenovo 36984SU offers users exceptional graphics performance, making it ideal for gamers and creative professionals alike. This model features high-performance graphics processing, which is complemented by an expansive display for an immersive experience. The machine is also optimized for multitasking, allowing users to run multiple applications simultaneously without lag.

The EX624405 is a versatile option, designed for professionals seeking reliability and efficiency. With enhanced security features and management tools, this model is tailored for business use. The system is equipped with enterprise-level antivirus software and encryption options, ensuring data protection.

Lastly, the 370133U focuses on sustainability, incorporating eco-friendly materials without sacrificing performance. This model includes features such as long battery life and energy-efficient components, making it a responsible choice for environmentally-conscious users.

Together, these Lenovo models demonstrate a diverse range of features, technologies, and characteristics that cater to various users from gamers to professionals, ensuring that Lenovo remains at the forefront of the technology industry.
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