1.Ensure that your hands are clean and dry when touching the screen.

2.Restart your tablet to try again.

If the problem persists, contact Lenovo for technical support.

Battery problem

Problem: The battery does not charge correctly.

Suggested solution: Check if the ac power adapter is connected correctly. If the connection is good but the battery still does not charge, contact Lenovo to replace with a new battery.

System problems

•Problem: Unable to turn the tablet on.

Suggested solution: Connect your tablet to an ac power outlet to see if the problem is caused by a drained battery. If the problem persists, insert a needle or a straightened paper clip into the emergency reset hole. To locate the emergency reset hole, see “Rear view” on page 2 and “Front and side view” on page 4. If the problem still persists, contact Lenovo for technical support.

Media problems

•Problem: The audio quality is poor or there is no sound output.

Suggested solution: Check and ensure that:

–The speaker is not covered.

–The speaker mute function is disabled.

–If you are using a headset, unplug it, then plug it in again.

–The volume is not turned to the lowest level.

If the problem persists, contact Lenovo for technical support.

•Problem: A song, video, or other media file cannot be played.

Suggested solution: Check and ensure that the media file is not corrupted.

External device connection problems

•Problem: A connection is not established when you connect the tablet to a computer.

Suggested solution: Ensure that the tablet USB cable you are using is the one that is shipped with your tablet.

•Problem: Bluetooth devices cannot be located.

Suggested solution: Ensure that:

–Your tablet Bluetooth is switched.

–The Bluetooth feature is activated on the device to which you want to connect.

–Your tablet and the Bluetooth device are within the maximum Bluetooth range (10 m).

If the problem persists, contact Lenovo for technical support.

Recovering from a severe software problem

If your tablet stops responding and you cannot turn off the tablet by pressing and holding the power button, insert a needle or a straightened paper clip into the emergency reset hole to reset the tablet. Then restart your tablet. To locate the emergency reset hole, see “Rear view” on page 2 and “Front and side view” on page 4.

56User Guide

Page 63 Page 65
Page 64
Image 64
Lenovo 370245U, 36984UU manual Recovering from a severe software problem, Battery problem, System problems, Media problems
Page 63 Page 65

EX624405, 370245U, 36984SU, 37023SU, 36984LU specifications

Lenovo has established itself as a leader in the technology sector, consistently delivering high-performance devices tailored to meet a variety of user needs. Among its various offerings are models such as the Lenovo 36984MU, 37023SU, 36984SU, EX624405, and 370133U, which showcase the brand's commitment to innovation and quality.

The Lenovo 36984MU is known for its robust performance, powered by a reliable processor that balances speed and efficiency. This model is equipped with a vivid display, providing users with crystal-clear visuals that enhance the overall experience, whether for work or entertainment. Additionally, it boasts generous storage capacity, allowing users to store and access a vast library of files and applications without compromise.

The 37023SU model stands out for its portability and design on the go. This laptop comes with advanced thermal management technology, which ensures optimal cooling during intensive tasks. Users can appreciate the ergonomic keyboard designed for comfortable typing, making it perfect for long hours of use. The inclusion of multiple connectivity options ensures that this device can seamlessly integrate into various environments.

In contrast, the Lenovo 36984SU offers users exceptional graphics performance, making it ideal for gamers and creative professionals alike. This model features high-performance graphics processing, which is complemented by an expansive display for an immersive experience. The machine is also optimized for multitasking, allowing users to run multiple applications simultaneously without lag.

The EX624405 is a versatile option, designed for professionals seeking reliability and efficiency. With enhanced security features and management tools, this model is tailored for business use. The system is equipped with enterprise-level antivirus software and encryption options, ensuring data protection.

Lastly, the 370133U focuses on sustainability, incorporating eco-friendly materials without sacrificing performance. This model includes features such as long battery life and energy-efficient components, making it a responsible choice for environmentally-conscious users.

Together, these Lenovo models demonstrate a diverse range of features, technologies, and characteristics that cater to various users from gamers to professionals, ensuring that Lenovo remains at the forefront of the technology industry.
Top Page Image Contents